Payments Operational Risk Lead (Fintech)

Nymcard; Dubai; Hybrid; AED 350,000 - 550,000; Full time

Benefits offered by this job

Hybrid work model

Learning & development

Travel opportunities

Job summary

NymCard is hiring an Operational Risk Manager to strengthen our risk programme across card issuing, payments, and operations. You’ll work with Product, Technology, Operations, Fraud, Finance, Compliance, and Legal to identify risks, run RCSAs, manage incidents, and provide clear risk insights for senior leadership.

Success means accurate risk records, timely analysis, practical remediation, and readiness for audits and regulatory reviews.

Qualifications

• 5–10 years of experience in operational risk within fintech or financial services.
• Strong understanding of UAE regulatory expectations (CBUAE).
• Knowledge of payments, card-issuing processes, and reconciliations.
• Experience in incident tracking, KRIs, and risk reporting.
• Excellent documentation and stakeholder communication.

Responsibilities

• Maintain and operate the Operational Risk Management Framework in line with CBUAE expectations.
• Clarify roles, responsibilities, review cycles, and evidence requirements.
• Coordinate risk & control self-assessments across core areas including card issuing and processing.
• Document inherent and residual risks, control design and effectiveness, and remediation actions.
• Track incidents, near-misses, and control breaches with clear owners and timelines.
• Prepare risk dashboards and trend analysis for management and governance.
• Assist in investigations of operational incidents and losses.
• Support risk assessments for new products, processes, and outsourcing.
• Work with Product/Tech to embed risks in design, testing, rollout.
• Assist in regulatory requests and audits with robust risk evidence.
• Deliver operational risk awareness sessions and maintain training materials.
• Coordinate with Compliance and Procurement on third-party risk reviews.
• Support business continuity and resilience exercises with lessons learned.

Skills

Operational risk

Regulatory compliance

RCSA

Incident tracking

Documentation & reporting

Job description

NymCard is hiring an Operational Risk Manager to strengthen our risk programme across card issuing, payments, and operations. You’ll work with Product, Technology, Operations, Fraud, Finance, Compliance, and Legal to identify risks, run RCSAs, manage incidents, and provide clear risk insights for senior leadership.

Success means accurate risk records, timely analysis, practical remediation, and readiness for audits and regulatory reviews.