Patient Care Experience Lead

SEHA - Abu Dhabi Health Services Co.; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

SEHA - Abu Dhabi Health Services Co. is seeking a Patient Care Navigator in Dubai to organize and coordinate patient care, liaising with patients, families and the healthcare team to ensure seamless communication and outcomes.

The role emphasizes leadership, adherence to nursing standards, and active promotion of SEHA's mission, with responsibilities spanning direct patient care, care coordination, education, and quality/safety initiatives.

Qualifications

• Bachelor's degree in nursing or equivalent.
• Active nursing license in the applicable country.
• BLS certification required or equivalent.

Responsibilities

• Provide professional nursing leadership and act as a role model for staff.
• Coordinate patient care to ensure timely and safe delivery.
• Collaborate with physicians and multidisciplinary teams to optimize patient flow.
• Educate patients and families about care plans and discharge instructions.
• Monitor and improve patient experience and satisfaction.

Skills

Leadership

Communication

Care coordination

Patient advocacy

Education

Bachelor degree in nursing or equivalent

Valid/current national nursing license

BLS certification

Job description

SEHA - Abu Dhabi Health Services Co. is seeking a Patient Care Navigator in Dubai to organize and coordinate patient care, liaising with patients, families and the healthcare team to ensure seamless communication and outcomes.

The role emphasizes leadership, adherence to nursing standards, and active promotion of SEHA's mission, with responsibilities spanning direct patient care, care coordination, education, and quality/safety initiatives.