Outlet Manager - Thai speaker (preferred)

Park Hyatt Dubai; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Park Hyatt Dubai is seeking an experienced Thai Outlet Manager to oversee daily Thai restaurant operations, ensuring exceptional guest experiences and strong financial performance. You will lead and motivate the outlet team to deliver authentic Thai hospitality while maintaining top quality, efficiency, and brand standards.

You will drive revenue, control costs, and collaborate with the culinary team to create memorable dining experiences that strengthen the outlet's reputation and

Qualifications

• Diploma in Hospitality Management.
• Minimum 6–8 years of restaurant experience.
• Minimum 2 years in a management role.
• Pre-Opening Experience is a plus.
• Strong knowledge of restaurant financial management and cost control.
• Excellent leadership, coaching, and team development skills.
• Strong customer service and problem-solving abilities.
• Knowledge of food safety, hygiene, and operational compliance.
• Excellent communication, planning, and organizational skills.

Responsibilities

• Manage all restaurant operations to ensure efficient and profitable performance.
• Deliver exceptional guest service and maintain high customer satisfaction.
• Lead, motivate and develop restaurant management and service teams.
• Develop staffing plans, schedules and workforce requirements.
• Monitor sales performance, budgets, beverage cost, labor/operation cost and profitability.
• Ensure compliance with company policies, food safety, hygiene.
• Review operational performance and implement continuous improvements.
• Monitor inventory, purchasing and cost control measures.
• Oversee cash management, revenue reconciliation and financial reporting.
• Handle guest complaints and ensure effective service recovery.
• Coordinate with other departments.
• Support marketing initiatives, promotions, and business development activities.
• Conduct regular staff training and performance evaluations.
• Ensure proper maintenance of restaurant facilities and equipment.
• Perform other duties assigned by Management.

Skills

Leadership

Customer Service

Financial management

Cost control

Communication

Planning

Organizational skills

Problem-solving

Education

Diploma in Hospitality Management

Job description

Summary

The role is responsible for overseeing the daily operations of the hotel's Thai restaurant, ensuring exceptional guest experiences, outstanding service standards, and strong financial performance. This role leads and motivates the outlet team to deliver authentic Thai hospitality while maintaining the highest levels of quality, efficiency, and operational excellence in line with the hotel's brand standards. The Thai Outlet Manager is also responsible for driving revenue, controlling costs, enhancing guest satisfaction, and working closely with the culinary team to create memorable dining experiences that strengthen the outlet's reputation and profitability.

Organization- Park Hyatt Dubai

Summary

The role is responsible for overseeing the daily operations of the hotel's Thai restaurant, ensuring exceptional guest experiences, outstanding service standards, and strong financial performance. This role leads and motivates the outlet team to deliver authentic Thai hospitality while maintaining the highest levels of quality, efficiency, and operational excellence in line with the hotel's brand standards. The Thai Outlet Manager is also responsible for driving revenue, controlling costs, enhancing guest satisfaction, and working closely with the culinary team to create memorable dining experiences that strengthen the outlet's reputation and profitability.

Main Duties

• Manage all restaurant operations to ensure efficient and profitable performance
• Deliver exceptional guest service and maintain high customer satisfaction
• Lead, motivate and develop restaurant management and service teams
• Develop staffing plans, schedules and workforce requirements
• Monitor sales performance, budgets, beverage cost, labor/operation cost and profitability,
• Ensure compliance with company policies, food safety, hygiene
• Review operational performance and implement continuous improvements
• Monitor inventory, purchasing and cost control measures.
• Oversee cash management, revenue reconciliation and financial reporting
• Handle guest complaints and ensure effective service recovery
• Coordinate with other departments
• Support marketing initiatives, promotions, and business development activities
• Conduct regular staff training and performance evaluations
• Ensure proper maintenance of restaurant facilities and equipment
• Perform other duties assigned by Management.

Qualifications

• Diploma in Hospitality Management
• Minimum 6–8 years of restaurant experience
• Minimum 2 years in a management role
• Pre-Opening Experience is a plus
• Strong knowledge of restaurant financial management and cost control
• Excellent leadership, coaching, and team development skills
• Strong customer service and problem-solving abilities
• Knowledge of food safety, hygiene, and operational compliance
• Excellent communication, planning, and organizational skills.