Outlet Manager (Beach)

AccorHotel; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

AccorHotels in Dubai seeks an experienced Outlet Manager to oversee daily restaurant operations and lead the front-of-house team, ensuring outstanding guest service. You will work with the DOFB and Head Chef on strategic planning, budgeting, and policy implementation while driving profitability and staff development.

The role requires strong leadership, English proficiency, and a professional appearance, with the ability to motivate staff and manage multiple tasks in a fast-paced environment.

Qualifications

• Excellent reading, writing and oral proficiency in English.
• Experience in all aspects of restaurant service.
• Well-presented and professionally groomed at all times.
• Excellent leader and trainer with strong interpersonal skills and attention to detail.
• Ability to motivate employees to work as a team effectively and productively.
• Must possess good communication skills for dealing with diverse staff.
• Ability to coordinate and prioritize multiple tasks.
• Should be able to stand under the sun for longer hours.

Responsibilities

• Oversees and plans in the day-to-day management of the outlet.
• Be a leader with a great front-of-house presence and inspire your team.
• Collaborate with the DOFB and Head Chef on strategic planning and success of the outlet.
• Ensure actions to achieve short- and long-term goals/objectives are taken.
• Manage budget including direct and indirect costs.
• Lead, inspire and motivate the outlet team to maintain stability, productivity and loyalty.
• Communicate policies, procedures and standards and ensure understanding and adherence by all team members.
• Recruit and train team members and manage/develop the management team.
• Communicate regularly with staff through meetings, conversations and coaching.
• Build strong relationships across the business and act as a figurehead for the outlet.
• Deliver the highest standard of guest service consistently.
• Ensure stock levels, stock rotation and supplier relations are well managed.
• Maintain health and safety standards and ensure cleanliness and hygiene.

Skills

Excellent proficiency in English

Strong leadership and training

Interpersonal skills and attention to

Team motivation and collaboration

Strong communication with diversework

Coordinate and prioritize multiple

Restaurant service experience

Well-presented and groomed

Stamina for long hours outdoors

Job description

• Oversees and plans in the day-to-day management of the outlet.
• To have a great front of house presence be a leader and inspire your team.
• Maintain responsibility for the overall strategic planning development and success of the outlet and fully collaborate with the with the DOFB and Head Chef.
• Ensure all necessary and approved actions are taken to achieve both short- and long-term goals / objectives.
• Assume responsibility for budget management including the management of direct and indirect costs.
• Maintain responsibility for leading inspiring and motivating the outlet team to achieve stability productivity and loyalty.
• To ensure the proper implementation of all company policies and procedures and to provide timely feedback to the DOFB on how the policies and procedures could evolve to ensure a continually improving guest experience.
• To attend training team meetings as required.
• To communicate company policies procedures and standards and to ensure that these are fully understood implemented and adhered to by all team members.
• To be accountable about the recruitment and training of team members and to manage and motivate team both as individuals to realize their maximum potential.
• To plan and action the training and development of the management team.
• To communicate regularly and effectively with all team members through team meetings evolve conversations and one to one coaching.
• To manage and motivate a large team and to create a strong sense of belonging.
• Build and maintain effective relationships across the business acting as a figurehead for the outlet and driving improved productivity turnover and profitability.
• To consistently practice and act as a role-model in the delivery of the highest standard of guest service.
• To embrace what company offers and to enthusiastically ensure all team members are proficient in this area and can effectively communicate to others.
• To effectively receive and channel guest feedback to maintain the highest possible standard.
• To achieve and maximize sales and profit targets as set by the DOFB.
• To ensure that adequate staffing levels are maintained staff costs are within the budget.
• To be responsible for the implementation of the companys money handling procedure and the timely and accurate banking of all monies within company guidelines.
• To ensure daily safe checks and end of night sales administration are completed accurately.
• To ensure adequate stock levels of consumables/chemicals/drinks and restaurant equipment are maintained.
• To ensure that all controllable costs to include wastage are kept to a minimum whilst actively seeking new ways to improve the profitability of the restaurant.
• To adhere to money/banking procedures in line with company policy.
• Identify business opportunities which provide greatest return on investment aligned with company strategy.
• To establish and maintain stock inventory on weekly & monthly basis to agreed levels.
• To support the Head Chef to establish and maintain excellent relations with suppliers to ensure efficient documented accurate and timely deliveries.
• To ensure the consistent quality rotation and levels of stock.
• To ensure that all company assets cash stock property and goods are always well cared for and secure.
• To maintain health and safety requirements.
• To establish maintain and monitor the highest standards of hygiene and Health & Safety in accordance with all statutory legal and company requirements.
• To maintain the highest personal standards of presentation dress and behavior and to ensure that this is maintained by all team members.
• To maintain the highest standards of cleanliness and hygiene in all areas of the restaurants environment utensils goods and equipment.
• To carry out daily pre-shift opening check to ensure the restaurant and bar standards of appearance and cleanliness are to the required standard as well as good housekeeping check lighting music clear fire exits. To carry out last man out checks on close downs to ensure the safety of the companys Assets.

Qualifications :

• Excellent reading writing and oral proficiency in English
• Should be able to stand under the sun for longer hours
• Experienced in all aspects of restaurants service
• Must be well-presented and professionally groomed at all times
• Excellent leader and trainer with strong interpersonal skills and attention to detail
• Ability to motivate employees to work as a team effectively and productively
• Must possess good communication skills for dealing with diverse staff
• Ability to coordinate and prioritize multiple tasks

Remote Work :

No

Employment Type :

Full-time