Outlet Cashier & Guest Service Specialist

Hilton; Dubai; In loco; AED 39.000 - 61.000; Tempo pieno

Descrizione del lavoro

Hilton in Dubai seeks a diligent cashier to support restaurant and bar outlets with accurate cash handling and guest service. You will reconcile cash, issue receipts, and safeguard funds while maintaining compliance with hotel policies and audit readiness.

The role emphasizes teamwork with front office and accounting to resolve billing discrepancies and improve guest experiences. Prior POS experience and upselling skills are beneficial for success.

Competenze

• Proficient in processing cash transactions accurately.
• Ability to provide friendly and efficient service.
• Capable of balancing cash drawers.
• Familiarity with POS systems.
• Upselling and cross-selling to promote products.

Mansioni

• Perform cashiering functions at restaurant and bar outlets.
• Reconcile daily cash receipts and transactions to ensure accuracy.
• Take responsibility for the cashier’s house fund and safekeeping.
• Enforce hotel credit policies and ensure completeness of guest checks.
• Prepare remittance reports and submit cash receipts to the drop box.
• Assist guests with payment inquiries and provide receipts.
• Ensure compliance with financial policies and record-keeping requirements.
• Stay informed on policy updates and participate in training.
• Handle cash, checks, and POS transactions accurately and efficiently.
• Assist in training new cashiers on cash handling and systems.
• Identify opportunities to streamline cash handling processes.
• Collaborate with front office and accounting to resolve billing issues.
• Maintain documentation related to cash transactions and records.
• Support audits with requested documentation and explanations.

Conoscenze

Cash handling

Customer service

POS familiarity

Attention to detail

Strumenti

POS system knowledge

Descrizione del lavoro

Hilton in Dubai seeks a diligent cashier to support restaurant and bar outlets with accurate cash handling and guest service. You will reconcile cash, issue receipts, and safeguard funds while maintaining compliance with hotel policies and audit readiness.

The role emphasizes teamwork with front office and accounting to resolve billing discrepancies and improve guest experiences. Prior POS experience and upselling skills are beneficial for success.