Order Management Specialist - GE Healthcare, Dubai

Order Management Specialist - GE Healthcare, Dubai; Dubai; On-site; AED 100,440 - 167,400; Full time

Job summary

GE HealthCare is seeking an Order Management professional in Dubai to drive end-to-end contract fulfillment, from order entry to collection, ensuring alignment with customer requirements. You will coordinate with Installation, Finance, and Logistics to keep schedules and data accurate.

The role requires 2–5 years in Sales Operations/Order Management, analytical thinking, and strong communication. Join a global healthcare leader and contribute to a streamlined, compliant order process in a

Qualifications

• 2 to 5 years' experience in Sales Operations/Order Management.
• Bachelor's degree or equivalent.
• Knowledge of Transportation & Customs.
• Knowledge of ERP Tools (eOM, Oracle, MyOrders).
• Strong oral and written communication skills.
• Ability to document, plan and execute programs.
• Team player; committed to deliver.
• Experience working in a matrix environment.

Responsibilities

• Plan and manage the entire process of fulfilling a customer contract from order entry to collection.
• Maintain communication with Installation Team, Finance, Logistics throughout the process.
• Handle order entry and backlog quality; implement changes as needed for each project.

Skills

Order management

Sales operations

Project management

Communication

Education

Bachelor's degree

Tools

eOM

Oracle

MyOrders

Job description

Location Dubai

Address 1 Sheikh Zayed Rd - Trade Centre

Industry Sales & Retail jobs,
Warehouse & Logistics,
Healthcare and NHS jobs,
Sourcing & Supply Chain,
Business Development & Commercial

Job Description Summary:

Create the future of healthcare.
Join our mission to create a world where healthcare has no limits. We're not just evolving today's technologies, we're pushing the boundaries of what care means. Together, we're building a community of diverse perspectives, giving ideas space and energy to grow and succeed. Every day, we confront the biggest challenges in healthcare and deliver solutions to make it more personal, human, and connected. Tomorrow is always in the hands of those with a passion and drive to make the world better. Here, our future is limitless.

Responsibilities

• Plan and proactively manage the entire process of fulfilling a customer contract from order entry to a collection to ensure that customer requirements are met.
• Establish and maintain communication with the appropriate individuals throughout the process (Installation Team, Finance, Logistics).
• Order entry and backlog quality. Implement changes as required for each project followed. Optimise sales transfers.
• Monitor the customer plan versus actual to proactively reduce span in the order fulfilment and the on-time delivery of the equipment.
• Ensure orders validation, compliance and approvals before order entry.
• Confirm customer requested date and plan the backlog management.
• Own and update timely key dates using local operating mechanisms and reports.
• Reviews weekly business sales.
• Set up contract review with finance and commercial operations teams.
• Daily follow up of customer credit documentation and inventory.
• Give shipping and billing instructions in accordance with contracts terms and conditions.
• Follow shipment, installation, application via reports.
• Follow up on collections issues due to order operations.
• Provide root cause on defect analysis.

Required Qualifications

• 2 to 5 years' experience in the Sales Operations/Order Management
• Knowledge level is comparable to a Bachelor's degree from an accredited university or college
• Transportation & Customs
• Knowledge of ERP Tools (eOM, Oracle, MyOrders) would be a big plus
• Strong oral and written communication skills
• Ability to document, plan and execute programs
• Project Management
• Team player.
• Committed to deliver
• Ability to use Systems and work in a matrix environment

Additional Information

Company: GE HealthCare
Industry: Healthcare Integrated Supply Chain
Category: Sales Early Career
Relocation Assistance Provided: No