Ops & Delivery Leader: Cybersecurity, AI & Data Governance

Ghobash Group; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

CNS is seeking a Senior Manager of Operations & Delivery in Dubai to establish and run the operating model for our new Cybersecurity, Digital Trust, Data Governance and AI division. You will act as the operational number two, translating strategy into execution and ensuring service quality and margin.

Responsibilities include leading SOC/MDR, resource planning, and governance while collaborating with Sales, IT, Finance and HR to deliver scalable services for rapid growth.

Qualifications

• 15+ years in technology, cybersecurity or enterprise service delivery.
• Significant senior leadership experience transforming service organisations.
• UAE/GCC experience; experience managing complex enterprise environments.

Responsibilities

• Design and implement the operating model for the new cybersecurity organisation.
• Establish interfaces with CNS/Ghobash Sales, Pre-Sales, IT, Finance, HR, Procurement and existing managed-services teams.
• Lead delivery performance across cybersecurity, data governance and AI engagements.
• Define SLAs and KPIs for managed security services and automation initiatives.
• Mentor delivery managers and drive a high-performance culture.

Skills

Operational leadership

Delivery excellence

Commercial judgement

Executive stakeholder

Strategic planning

Education

Bachelor's degree in IT/Business/Engineering

Master's degree / MBA or certifications

Tools

ITIL

PMP/PRINCE2

SIEM/XDR

Cloud security

Job description

CNS is seeking a Senior Manager of Operations & Delivery in Dubai to establish and run the operating model for our new Cybersecurity, Digital Trust, Data Governance and AI division. You will act as the operational number two, translating strategy into execution and ensuring service quality and margin.

Responsibilities include leading SOC/MDR, resource planning, and governance while collaborating with Sales, IT, Finance and HR to deliver scalable services for rapid growth.