Head of Cybersecurity Operations & AI Delivery

CNS Middle East; Dubai; On-site; AED 450,000 - 750,000; Full time

Job summary

CNS Middle East is expanding its cybersecurity footprint in the UAE. The role leads the new cybersecurity organization, shaping operating models and formal delivery standards across cybersecurity, AI engagements and data governance.

You will direct service delivery, capacity planning and customer onboarding while collaborating with CNS/Ghobash Sales, Pre-Sales, IT, Finance, HR and Procurement to ensure profitable, high-quality outcomes.

Qualifications

• 15+ years in technology, cybersecurity, managed services or enterprise service delivery.
• Significant senior leadership experience and proven ability to transform service organisations.
• UAE/GCC experience; ability to manage complex enterprise environments with multi-vendor programmes.

Responsibilities

• Design and implement the operating model for the new cybersecurity organization.
• Lead the operational establishment of SOC/MDR capability (IT/OT).
• Manage delivery across cybersecurity, data governance and AI engagements; ensure SLAs, quality and margin.
• Develop workforce and capacity planning for the division; translate pipeline into resourcing needs.

Skills

Leadership

Cybersecurity operations

Program management

Stakeholder management

Education

Bachelor's in IT/Engineering

MBA or PM certifications (PMP/PRINCE2/ITIL)

Tools

SIEM/XDR/SOAR

ITIL

Job description

CNS Middle East is expanding its cybersecurity footprint in the UAE. The role leads the new cybersecurity organization, shaping operating models and formal delivery standards across cybersecurity, AI engagements and data governance.

You will direct service delivery, capacity planning and customer onboarding while collaborating with CNS/Ghobash Sales, Pre-Sales, IT, Finance, HR and Procurement to ensure profitable, high-quality outcomes.