Ops Business Analyst

Amazon; Dubai; On-site; AED 335,000 - 580,000; Full time

Job summary

Amazon in Dubai is seeking an Operations Business Analyst to design and implement BI reporting across MENA. You will work with teams to analyze data, develop dashboards, and provide performance insights for multiple business units.

You will create Tableau dashboards, extract data for ops deep dives, and collaborate on new platforms to improve data visibility and reduce ambiguity for teams. The role demands strong SQL, Excel skills and a customer-focused mindset.

Qualifications

• BA/BS in Business Economics, CS, or Math; strong quantitative background.
• Advanced Excel, SQL and RDBMS experience; BI tools like MicroStrategy/Tableau.

Responsibilities

• Create, maintain and fix Tableau dashboards.
• Extract data requested by Ops to help with D2D deep dive.
• Work on new platforms to generate data visibility and solve data ambiguity for the teams.

Skills

SQL

Excel

RDBMS

Analytical thinking

Communication

Education

BA/BS in Business Economics

MBA or advanced degree (Economics/Statistics/OR math)

Tools

Tableau

MicroStrategy

AWS (DynamoDB/Redshift/EMR)

Job description

The Operations Business Analyst will work with personnel within the team and collaborate with teams across the company to design and implement the reporting and analytic solutions that provide business performance reporting and analysis capability for all Amazon business units. You'll help us analyze large amounts of data to provide detailed and robust reporting capability to support locations and lines of business within MENA region. The successful candidate will be highly analytical have an extremely high level of customer focus and a passion for process improvement. This person will be responsible for developing implementing and communicating performance results and analytics via business intelligence (BI) platforms to standardize reporting dashboards and analytics for the HR organization. The Business Analyst will be responsible for developing reporting capability and functionality that enable all levels of management to understand key trends throughout the business.

Key job responsibilities

• Create maintain and fix current tableau dashboards.
• Extract data requested by Ops to help with D2D deep dive.
• Work on new platforms to generate data visibility and solve data ambiguity for the teams.

We are open to hiring candidates to work out of one of the following locations: Dubai ARE

BASIC QUALIFICATIONS

• BA/BS degree in Business Economics Computer Science or Mathematics Undergraduate degree in statistics business finance engineering or a related field.
• Advanced knowledge of Excel SQL & RDBM
• Experience with spreadsheet modeling and database development
• Knowledge of MicroStrategy or other BI tools
• BI development and analytics experience
• Experience building and managing reporting tools for business forecasting variance analysis and problem solving.

PREFERRED QUALIFICATIONS

• Customer focus and professional demeanor
• Impeccable attention to detail passion for processes and systems
• Ability to work with technical and non-technical business owners to deliver result
• Advanced analytical skills and an ability to work independently in a fast-paced and rapidly changing environment work ethic based on a strong desire to exceed expectations strong interpersonal skills including written and oral communication
• Experience partnering with database engineers to develop data warehouses
• Experience with AWS platforms including Dynamo DB RDS Redshift or EMR
• Strong organizational and multitasking skills with ability to balance competing priorities
• BBA/MBA or advanced degree in economics statistics operations research mathematics or other quantitative disciplines.
• Advance skills in utilizing SQL to extract and aggregate data into meaningful artifacts to support decision making processes and support early identification of risks.
• High levels of integrity and discretion in handling confidential information.
• Coding Language Knowledge (Python/R) Statistical Modeling experience

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