Business Analyst - Business Process

Salt; Dubai; Hybrid; AED 90,000 - 130,000; Full time

Job summary

Salt is seeking a Business Analyst to support assessment, redesign and improvement of internal processes across Procurement, Finance, HR and other corporate functions in Dubai. You will collaborate with process owners and SMEs to map current ways of working, identify pain points, and design improved future-state processes.

Responsibilities include stakeholder interviews, documenting as-is and to-be processes, and identifying opportunities for automation and simplification.

Qualifications

• Proven experience as a Business Analyst / Business Process Analyst.
• Experience mapping, analyzing and redesigning processes.
• Ability to document current-state and future-state processes.
• Excellent stakeholder management and workshop facilitation skills.
• Experience with BPMN, RACI and process documentation.

Responsibilities

• Conduct stakeholder interviews and process workshops.
• Document as-is processes and process flows using BPMN and RACI.
• Analyze pain points, gaps and opportunities for improvement.
• Help define to-be and net-new processes.
• Identify opportunities for process simplification, AI and automation.
• Prioritize recommendations and quick wins.
• Validate process designs with stakeholders and SMEs.
• Perform quality assurance across process documentation and outputs.
• Support the development of reusable process standards, governance and continuous improvement practices.
• Work alongside the PwC team supporting the programme.

Skills

Business Analyst

Business Process Analyst

Process mapping

Process analysis

Process redesign

Stakeholder management

Workshop facilitation

Current-state documentation

Future-state documentation

Documentation (BPMN/RACI)

English communication

Job description

Location: Emirates Towers, Dubai

Working model: Hybrid

Language: English

AI/Automation experience: Nice to have, but not mandatory

About the Role

The Business Analyst will support the assessment, redesign and improvement of internal business processes across areas such as Procurement, Finance, HR and other corporate functions.

You will work closely with process owners and SMEs to understand current ways of working, identify pain points and gaps, and help design improved future-state processes.

• Conduct stakeholder interviews and process workshops
• Document as-is processes and process flows using BPMN and RACI
• Analyse pain points, gaps and opportunities for improvement
• Help define to-be and net-new processes
• Identify opportunities for process simplification, AI and automation
• Prioritize recommendations and quick wins
• Validate process designs with stakeholders and SMEs
• Perform quality assurance across process documentation and outputs
• Support the development of reusable process standards, governance and continuous improvement practices
• Work alongside the existing PwC team supporting the programme

What We Are Looking For

• Strong experience as a Business Analyst / Business Process Analyst
• Hands-on experience with business process mapping, analysis and redesign
• Experience documenting current-state and future-state processes
• Strong stakeholder management and workshop facilitation skills
• Experience working with process owners and business SMEs
• Good understanding of BPMN, RACI and process documentation
• Experience identifying process gaps, inefficiencies and improvement opportunities
• Exposure to automation, AI or digital transformation is a plus
• Strong English communication skills