Operations Supervisor , Inbound

Q-Express Documents Transport; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics company seeks an Operations Supervisor to manage shift operations within their fulfillment centers in Dubai. This role involves creating a safe work environment, managing and training staff, and ensuring the fulfillment of customer orders. Candidates should have a high school diploma, strong team management skills, and familiarity with data analysis. Flexibility in scheduling is essential. A dynamic work environment awaits the ideal candidate.

Qualifications

• Ability to work a flexible schedule including weekends, nights, and holidays.
• 1+ years of experience with Microsoft Office products.

Responsibilities

• Oversee shift management across fulfillment and delivery operations.
• Create a safe working environment and manage team performance.
• Engage with cross-functional teams for performance improvement.

Skills

Team management

Data analysis

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results, and put smiles on people’s faces, this could be the role for you.

You will oversee shift management in one of our first mile fulfillment centers, middle mile sortation centers, or final mile delivery stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them at every step of the chain.

This is a varied, challenging role, and every day is different!

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift-related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance, e.g., process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation, and process optimization

BASIC QUALIFICATIONS

• High school diploma or equivalent
• Ability to work a flexible schedule/shifts, including weekends, nights, and holidays
• 1+ years of experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

• Experience managing medium to large teams
• Experience working with data analysis and making decisions based on analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers.