Operations Manager – Contract Logistics/3PL

GAC Group; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

GAC Group in Dubai is seeking an Operations Manager to lead daily contract logistics operations at our distribution center. You will plan and control staff, equipment, budgets, service quality, inventory accuracy, purchasing, and workplace safety, while guiding a multicultural warehouse team.

You will oversee forecasting staffing needs, recruit, monitor ISO compliance, manage procurement, and ensure a safe, efficient operation.

Qualifications

• University degree or equivalent graduate-level qualification.
• Diploma in logistics or shipping is preferred.
• Valid UAE driving license.
• 3–5 years of operational and management experience in a large-scale, multicultural 3PL environment.
• Fluency in written and spoken English; additional languages are a plus.
• Experience using warehouse management systems and Microsoft Office.

Responsibilities

• Plan and oversee daily operations across the distribution center, allocating staff and equipment to meet productivity targets while controlling costs.
• Manage operational budgets.
• Forecast staffing requirements and lead recruitment activities, including candidate interviews.
• Monitor service quality, ISO compliance, and inventory accuracy.
• Apply health, safety, security, and environmental requirements and maintain a safe workplace.
• Manage operational procurement activities to ensure timely availability of resources while maintaining quality and cost efficiency.

Skills

Staff planning

Budget management

Recruitment

Multicultural teamwork

Education

University degree

Logistics diploma

Tools

Warehouse Management System

Microsoft Office

Job description

We are looking for an Operations Manager to lead daily contract logistics operations at our Dubai distribution center. You will plan and control staff, equipment, budgets, service quality, inventory accuracy, purchasing, and workplace safety, while leading a multicultural warehouse team. The role includes flexible 8-hour or 12-hour shifts based on operational requirements.

What will your day at GAC look like?

• Plan and oversee daily operations across the distribution center, allocating staff and equipment to meet productivity targets while controlling costs.
• Manage operational budgets
• Forecast staffing requirements and lead recruitment activities, including candidate selection and interviews.
• Monitor service quality, compliance with applicable ISO standards and customer requirements, and inventory accuracy.
• Apply GAC's health, safety, security, and environmental requirements and maintain a clean, safe workplace.
• Manage operational procurement activities, ensuring the timely availability of resources required to support operations while maintaining quality and cost efficiency.

What are we looking for?

• Education: A university degree or equivalent graduate-level qualification. A diploma in logistics or shipping is preferred.
• Driving license: A valid UAE driving license.
• Experience: Three to five years of operational and management experience in a large-scale, multicultural third-party logistics (3PL) environment.
• Language skills: Fluency in written and spoken English. Additional language skills are an advantage, particularly those that support effective communication in a multicultural warehouse environment.
• Technical skills: Experience using warehouse management systems and Microsoft Office.

What’s in it for you? This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals – not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.