Operations Manager, ADGM

Tusk; Abu Dhabi; On-site; AED 549,000 - 671,000; Full time

Job summary

Coinbase is seeking an Operations Manager to scale its regulated presence in Abu Dhabi, partnering with the Senior Executive Officer to drive operational excellence across trading, staking, and custody operations.

You will implement policies, risk management, and supervision frameworks, coordinate with banks and regulators, and lead cross-functional initiatives with Legal, Compliance, Security, Finance, Product, and Customer Service.

Qualifications

• 8+ years of experience in Middle East financial services, management or strategy consulting, or operations strategy.
• Experience within a regulated investment dealer environment, with focus on trade supervision across crypto, equities, or derivatives.
• Ability to develop new processes and improve workflows to drive operational efficiency.
• Strong collaboration with senior management and cross-functional teams.

Responsibilities

• Oversee and manage operational functions within ADGM, ensuring compliance with local regulations.
• Implement operational policies, SLA frameworks, and risk management processes.
• Establish supervision frameworks for trading, staking, and custody operations.
• Build resilience with risk identification, contingency planning, and incident response.
• Coordinate responses to operational incidents with internal stakeholders, regulators, and providers.
• Develop relationships with banks and regulators to communicate risk strategies.
• Project manage cross-functional operations and risk initiatives with Legal, Compliance, Security, Finance, Product, and CS.
• Support first-line-of-defense activities including launch assessments, staffing, and audits.

Skills

Regulatory compliance

Operational strategy

Cross-functional collaboration

Stakeholder engagement

Risk management

Crypto/Fintech knowledge

Communication skills

Tools

SLA frameworks

Risk management processes

Job description

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

The Operations Manager will play a critical role in scaling Coinbase's regulated presence in Abu Dhabi, partnering directly with the Senior Executive Officer to drive operational excellence across it's core businesses trading. This is a high-impact role at the intersection of operational strategy, regulatory compliance, and cross-functional execution in one of the world's fastest-growing crypto markets.

What You'll Do

• Support the Senior Executive Officer in overseeing and managing operational functions within ADGM, including intragroup and third-party service providers, ensuring delivery aligns with local regulations and contractual obligations
• Own the implementation of operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams
• Establish and maintain supervision frameworks across critical business areas — including trading, staking, and custody operations — in line with regulatory and best-practice requirements
• Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to ensure continuity of critical business functions
• Coordinate responses to operational incidents, facilitating timely communication with internal stakeholders, regulators, and third-party service providers
• Develop and manage strong relationships with banks, regulators, and internal stakeholders to effectively communicate operational and risk strategies
• Project manage critical operations and risk-related initiatives across cross-functional teams including Legal, Compliance, Security, Finance, Product, and Customer Service
• Support first-line-of-defense operations across key areas including launch assessments, approvals, staffing, and audit activities

Required Skills & Experience

• 8+ years of experience in Middle East financial services, management or strategy consulting, or operations strategy
• Experience within a regulated investment dealer environment, with focus on trade supervision across crypto, equities, or derivatives
• Demonstrated ability to develop new processes and improve existing workflows to drive operational efficiency
• Strong ability to collaborate across a broad range of business functions, with an emphasis on senior management engagement
• Ability to produce high-quality content and materials suitable for external audiences with minimal review
• Excellent communication and presentation skills, with proven ability to thrive in a fast-paced environment
• Familiarity with the crypto/Web3 landscape, including digital asset markets and tokenization
• Utilizes AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

P78338

Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

Annual base salary range (excluding equity and bonus): 610,000 د.إ — 610,000 د.إ AED

• Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
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