Operations Manager

MindBase Education; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A private educational institution in Dubai is seeking a qualified Operations Manager to oversee daily operations and lead academic and administrative staff. The ideal candidate will have at least 5 years of experience in operations management, particularly in educational settings. Responsibilities include developing marketing strategies and ensuring compliance with regulatory standards. This role offers a competitive salary, opportunities for professional development, and a supportive work environment.

Benefits

Competitive salary and performance-based incentives

Opportunities for professional development

Supportive and collaborative work environment

Qualifications

• Minimum 5 years of experience in operations management, preferably in education or a service-based business.
• Experience in recruitment, marketing, business development, and financial management (P&L).
• Strong leadership, organizational, and problem-solving skills.

Responsibilities

• Oversee daily operations of the education center to ensure smooth functioning.
• Manage academic and administrative staff including recruitment and performance evaluation.
• Develop marketing strategies targeting both students and corporate clients.

Skills

Operations management

Leadership skills

Problem-solving skills

Communication skills

Education

Bachelor's in Business Administration or related field

Master's preferred

Tools

MS Office

Educational management software

Job description

• Oversee daily operations of the education center to ensure smooth and efficient functioning.
  

• Manage academic and administrative staff including recruitment training scheduling and performance evaluation.
  

• Develop and implement marketing strategies targeting both B2C (students parents) and B2B (schools corporate clients partners) segments to drive enrollment retention and brand awareness.
  

• Monitor business performance including Profit & Loss budgeting resource allocation and cost optimization.
  

• Ensure compliance with all regulatory licensing and other relevant requirements.
  

• Enhance the student experience through high-quality programs services and engagement initiatives.
  

• Coordinate with academic teams to support curriculum delivery teaching excellence and educational quality.
  

• Implement operational improvements policies and procedures to optimize efficiency and effectiveness.
  

• Serve as point of contact with parents students corporate clients and other external stakeholders regarding operational academic and business matters whenever necessary.
  

• Develop strategic plans to expand the center s programs services and revenue streams across both B2B and B2C channels.
  

• Identify and pursue business development opportunities including corporate partnerships school collaborations and community engagement initiatives.
  

• Oversee vendor relationships procurement and facility management to ensure smooth center operations.
  

• Analyze performance metrics customer feedback and market trends to support data-driven decision-making.
  

• Foster a culture of continuous improvement innovation and accountability among staff.
  

• Lead initiatives to improve student and client acquisition retention and satisfaction across all segments.
  

Requirements

Qualifications:

• Bachelor s degree in Business Administration Education Management or related field; Master s preferred.
  

• Minimum 5 years of experience in operations management preferably in education training or a service-based business.
  

• Experience in recruitment marketing business development and financial management (P&L).
  

• Strong leadership organizational and problem-solving skills.
  

• Excellent communication skills with students parents staff and external stakeholders.
  

• Proficiency in MS Office and educational management software.
  

Benefits

Benefits:

• Competitive salary and performance-based incentives
  

• Opportunities for professional development
  

• Supportive and collaborative work environment