Operations Manager -

Leno Legal Advisory; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

At Leno Legal Advisory in Dubai, we seek a meticulous paralegal to own the QA and end-to-end ADJD submission process for online will registrations. You will review each system-generated will, ensure complete documentation, coordinate court filings, and track cases through to registration, maintaining an auditable trail.

You will liaise with the ADJD registry and translation vendors, escalate complex matters, and help build SOPs and monthly submission metrics.

Qualifications

• Meticulous, checklist-driven working style to catch errors before issues arise.
• Experience with UAE legal processes or court liaison is a strong advantage.
• Bilingual Arabic/English is strongly preferred due to court liaison and translation coordination.

Responsibilities

• Review system-generated will documents for completeness and accuracy using a QA checklist.
• Manage end-to-end ADJD submission: court fee payment coordination, portal submission, tracking through to registration.
• Liaise with ADJD registry to resolve queries or rejections, or requests for clarification.

Skills

QA/checklist discipline

Attention to detail

Independent working

Arabic/English bilingual

Tools

ADJD submission portal

Job description

About the Role

The company is a UAE-based online will platform serving expatriates through the ADJD (Abu Dhabi Judicial Department) civil will registration route. This role owns the critical quality-control and submission layer between a client completing their will online and that will being correctly and successfully registered with the court. This is the single most consequence-sensitive function in the business — errors here mean rejected filings, delayed clients, and reputational damage — so accuracy and process discipline matter more than speed.

Reporting Line

Reports directly to the owner/General Manager.

Key Responsibilities

• Review every system-generated will document for completeness and accuracy prior to submission, using and maintaining a structured QA checklist
• Manage the end-to-end ADJD submission process: court fee payment coordination, portal submission, and tracking each case through to registration
• Liaise directly with the ADJD registry to resolve queries, rejections, or requests for clarification on submitted wills
• Coordinate with the translation vendor to ensure accurate, timely Arabic translation of each will document
• Maintain a clear audit trail/log for every case (submission date, status, any issues encountered and how resolved)
• Escalate ambiguous, unusual, or legally complex cases to the appropriate senior person rather than resolving independently
• Own and continuously improve written SOPs for the submission process — this documentation currently does not exist and is a core deliverable of this role
• Provide monthly reporting on submission volume, average turnaround time, and error/rejection rates

This role has the potential to scale up to a full-time hire within 3-4 months.

Skills

Required Background

• Prior paralegal, legal secretary, notary support, or court-liaison experience in the UAE — direct familiarity with ADJD, Dubai Courts, or DIFC administrative processes is a strong advantage
• Meticulous, checklist-driven working style — this role is about catching errors before they become problems, not moving fast
• Comfortable working independently with minimal existing documentation, while building that documentation as part of the role
• UAE residency and existing right to work

Preferred (Not Required)

• Prior experience specifically in wills, estate planning, or succession-related legal support
• Experience coordinating with external translation or notarization vendors
• Familiarity with legal consultancy or law firm back-office operations
• Bilingual Arabic/English (near non-negotiable given direct court liaison and translation vendor coordination)