Operations Leader — Premium Coffee, Food & Entertainment

The Exile Cafe & Entertainment; Al Ain; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career growth opportunities

Job summary

The Exile Cafe & Entertainment in Al Ain is looking for an experienced Operations Manager to oversee daily business operations at our unique coffee, food, and entertainment destination. Your leadership will ensure the highest service standards while driving team performance and customer satisfaction.

This role offers competitive salary, performance-based incentives, and opportunities for career growth in a dynamic and ambitious environment.

Qualifications

• Minimum of five years of management experience in cafés, restaurants, hotels or hospitality businesses.
• Experience leading a team of at least 15 employees.
• Strong knowledge of inventory management, purchasing and waste reduction.

Responsibilities

• Lead and manage all daily business operations.
• Ensure compliance with company SOPs, health and safety requirements, and operational standards.
• Prepare weekly and monthly reports covering sales, costs, inventory, customer feedback, team performance and KPIs.

Skills

Leadership

Team development

Customer experience

P&L management

Budgeting

Cost control

Inventory management

Problem-solving

Communication

Education

Bachelor’s degree in Hospitality Management

Tools

POS systems

Job description

The Exile Cafe & Entertainment in Al Ain is looking for an experienced Operations Manager to oversee daily business operations at our unique coffee, food, and entertainment destination. Your leadership will ensure the highest service standards while driving team performance and customer satisfaction.

This role offers competitive salary, performance-based incentives, and opportunities for career growth in a dynamic and ambitious environment.