Operations Director, Luxury Travel & Experiences

Ember Lifestyle Travel LLC; Abu Dhabi; On-site; AED 500,000 - 900,000; Full time

Job summary

ember - Luxury Travel & Experiential Design in Dubai / Abu Dhabi, UAE, is seeking an accomplished Operations Director to serve as the strategic right-hand to the CEO. You will guide day-to-day management, build operational workflows, and set the foundation for scalable growth in a premium experiential studio.

The role emphasizes governance, process design, and cross-functional alignment to ensure excellence, efficiency, and consistency across all functions while supporting business development

Qualifications

• 5+ years of senior operations experience in a startup or scale-up.
• Strong background in luxury travel, hospitality, or high-end experiences.
• Experience working in B2B and B2C environments for luxury brands and institutions.

Responsibilities

• Provide direct line management and mentorship to leadership, ensuring a high-performing, structured organization.
• Oversee recruitment, onboarding, contracts, and performance management activities.
• Develop and implement company-wide operational workflows, SOPs, and governance.

Skills

Leadership

Operations management

Process design

Strategic thinking

Education

Bachelor's degree

Job description

ember - Luxury Travel & Experiential Design in Dubai / Abu Dhabi, UAE, is seeking an accomplished Operations Director to serve as the strategic right-hand to the CEO. You will guide day-to-day management, build operational workflows, and set the foundation for scalable growth in a premium experiential studio.

The role emphasizes governance, process design, and cross-functional alignment to ensure excellence, efficiency, and consistency across all functions while supporting business development