Online Academy Growth & Operations Lead

Confidential Company; Abu Dhabi; On-site; AED 180,000 - 260,000; Full time

Job summary

Confidential Company is seeking an experienced Online Academy Business Operations Manager to lead research, planning, implementation, and daily operations for a personal development and leadership focused online academy. You will collaborate with the founder and an external strategist on research, strategy, and execution to grow the business.

The role covers market research, business model design, platform setup, course production and payments, CRM automation, and end-to-end operations across

Qualifications

• Experience in a commercial online academy or e-learning business.
• Fluent Arabic and English.
• Strong execution, organization, and cross-team coordination.

Responsibilities

• Conduct market research to identify opportunities, demand, and trends in Arab online education.
• Help define business model, portfolio, pricing, and revenue streams for the academy.
• Coordinate e-learning platform setup, course production, payments, CRM, and automation.
• Plan digital marketing campaigns, funnels, launches, and lead generation activities.
• Oversee daily operations, team coordination, and provider management.
• Track performance metrics like revenue, conversions, student engagement, and growth targets.

Skills

Market research

Strategic planning

Project management

Analytics

Tools

Kajabi

Thinkific

LearnWorlds

CRM systems

Job description

Confidential Company is seeking an experienced Online Academy Business Operations Manager to lead research, planning, implementation, and daily operations for a personal development and leadership focused online academy. You will collaborate with the founder and an external strategist on research, strategy, and execution to grow the business.

The role covers market research, business model design, platform setup, course production and payments, CRM automation, and end-to-end operations across