Omnichannel Retail Sales Specialist

Tanqeeb; Sharjah; On-site; AED 67,000 - 112,000; Full time

Job summary

Tanqeeb in the United Arab Emirates (Sharjah) seeks a customer-focused Retail Sales Associate to drive in-store sales, provide product knowledge, styling support, and meet sales targets. You will manage online/omnichannel orders and ensure timely fulfillment.

You will coordinate click & collect, online returns/exchanges, stock transfers, and daily store operations including cash handling and merchandising, while ensuring SOP compliance.

Qualifications

• 1–3 years of experience in retail sales, fashion retail, e-commerce, or omnichannel operations.
• Strong customer service and communication skills with a sales-oriented mindset.
• Comfortable using POS systems, online order management platforms, and basic digital tools.
• Good understanding of inventory management, order fulfilment, returns/exchanges, and retail operations.

Responsibilities

• Drive in-store sales by providing excellent customer service, product knowledge, styling support, and achieving assigned sales targets.
• Manage and process online/omnichannel orders received through the company’s digital channels, ensuring timely order fulfilment, stock availability, and accurate dispatch.
• Coordinate with store and relevant support teams for click & collect, online returns/exchanges, stock transfers, and order-related customer queries
• Maintain accurate inventory and ensure products are properly replenished, displayed, tagged, and available across both retail and online channels.
• Support daily store operations, including cash handling, visual merchandising, housekeeping, stock management, and compliance with company SOPs.

Skills

Customer service

Sales

Communication

Stock management

Tools

POS systems

Order management platforms

Digital tools

Job description

Tanqeeb in the United Arab Emirates (Sharjah) seeks a customer-focused Retail Sales Associate to drive in-store sales, provide product knowledge, styling support, and meet sales targets. You will manage online/omnichannel orders and ensure timely fulfillment.

You will coordinate click & collect, online returns/exchanges, stock transfers, and daily store operations including cash handling and merchandising, while ensuring SOP compliance.