Office Operations Lead – Biometric Passport Agency (El-Ain)

Family Assist; Al Ain; On-site; AED 37,000 - 45,000; Full time

Job summary

Family Assist in El-Ain, Egypt is seeking an Office Manager to oversee the biometric passport agency's daily operations. The role requires organizing administrative tasks, coordinating with clients and government officials, and maintaining office systems to ensure smooth service delivery.

The ideal candidate holds a bachelor's degree and has proven experience in office management, strong communication, and proficiency with Microsoft Office. English proficiency is required; the position is urgent.

Qualifications

• Bachelor’s degree in business administration or a related field is preferred.
• Proven experience as an office manager or in a similar role.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite; familiarity with biometric passport processes is a plus.

Responsibilities

• Oversee day-to-day operations of the biometric passport agency in El-Ain.
• Manage administrative tasks such as scheduling, calls, and filing.
• Ensure office supplies and equipment are well-maintained and stocked.
• Coordinate with clients to schedule appointments and provide information.
• Liaise with government officials to ensure regulatory compliance.
• Train and supervise administrative staff.
• Develop and implement office policies and procedures for efficiency.
• Handle urgent or unexpected issues promptly.

Skills

Organizational skills

Time-management

Communication skills

Microsoft Office

Independent work

Team collaboration

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office Suite

Job description

Family Assist in El-Ain, Egypt is seeking an Office Manager to oversee the biometric passport agency's daily operations. The role requires organizing administrative tasks, coordinating with clients and government officials, and maintaining office systems to ensure smooth service delivery.

The ideal candidate holds a bachelor's degree and has proven experience in office management, strong communication, and proficiency with Microsoft Office. English proficiency is required; the position is urgent.