Office Operations & Customer Experience Lead

Black Pearl Consult; Dubai; On-site; AED 111,600 - 167,400; Full time

Job summary

Black Pearl Consult is seeking an experienced Office Manager in Dubai to oversee daily operations and manage teams effectively. This role demands excellent organizational skills and the ability to multitask in a high-paced environment. Ideal candidates will have a background in hospitality, especially in front office management. The position offers a dynamic work atmosphere and requires flexibility in working hours to align with business operations.

Qualifications

• Proven experience in Office Management / Operations / Front Office Management.
• Strong ability to multitask and manage multiple priorities.
• Excellent organizational and coordination skills.

Responsibilities

• Oversee and manage day‑to‑day office operations.
• Lead and support the customer service team ensuring high service standards.
• Monitor team activities, workflows, and overall productivity.

Skills

Office Management

Customer Service

Multitasking

Interpersonal Skills

Team Management

Education

Bachelor or Master’s degree in a related field

Tools

Google Sheets

Job description

Black Pearl Consult is seeking an experienced Office Manager in Dubai to oversee daily operations and manage teams effectively. This role demands excellent organizational skills and the ability to multitask in a high-paced environment. Ideal candidates will have a background in hospitality, especially in front office management. The position offers a dynamic work atmosphere and requires flexibility in working hours to align with business operations.