Office Manager

Sharjah Education Academy; Sharjah; On-site; AED 167,400 - 279,000; Full time

Job summary

Sharjah Education Academy is hiring an Office Manager to oversee day-to-day operations of the Executive Office, manage communications, and support leadership. The ideal candidate will have a Bachelor’s degree and at least 10 years of senior administrative experience, preferably in higher education. Responsibilities include coordinating meetings, drafting reports, and maintaining organized workflows. Proficiency in MS Office and bilingual communication in English and Arabic is mandatory. This position is located in Sharjah, UAE.

Qualifications

• Minimum 10 to 12 years of relevant experience in executive office or senior administrative roles.
• Experience within higher education, government, or large institutions is strongly preferred.

Responsibilities

• Ensure leadership time is aligned with institutional priorities and strategic initiatives.
• Coordinate logistics for executive meetings, official visits, and institutional events.
• Draft, review, and format official correspondence, reports, presentations, and briefing papers.
• Manage incoming and outgoing communications, ensuring accuracy and professionalism.
• Plan and coordinate high-profile institutional meetings and leadership events.

Skills

Report writing skills

Presentation skills

Organizational and time-management skills

Verbal communication in English

Verbal communication in Arabic

Education

Bachelor’s degree in Business Administration, Management, or a related field

Tools

MS Office Suite

Job description

Office Manager

The Office Manager supports the day-to-day operations of the Executive Office at Sharjah Education Academy, ensuring effective coordination of schedules, communications, and administrative processes. The role acts as a link between leadership, academic and administrative departments, and external stakeholders. It helps maintain organized workflows, timely follow-up on tasks, and smooth information flow. The position requires professionalism, discretion, and strong organizational skills in a fast‑paced higher‑education environment.

Key Responsibilities

• Executive Office Management
  • Ensure leadership time is aligned with institutional priorities and strategic initiatives.
  • Coordinate logistics for executive meetings, official visits, and institutional events.
  • Prepare briefing materials, background notes, and executive summaries.
• Strategic Administrative Support
  • Draft, review, and format official correspondence, reports, presentations, and briefing papers.
  • Attend executive and strategic meetings to document minutes, track decisions, and monitor follow‑up actions.
  • Support special projects assigned by senior leadership, including research, benchmarking, and analysis.
  • Maintain highly organized electronic and physical document management systems.
• Communication & Liaison
  • Serve as a key liaison between senior leadership and academic departments, shared services, and external partners/consultants.
  • Manage incoming and outgoing communications, ensuring accuracy, discretion, and professionalism.
• Office Operations & Governance
  • Oversee the day‑to‑day functioning of the Executive Office to ensure efficiency and professionalism.
  • Ensure adherence to SEA policies, governance frameworks, and relevant regulations.
  • Support policy documentation, process improvement, and administrative standardization.
• Event & Stakeholder Coordination
  • Plan and coordinate high‑profile institutional meetings, forums, and leadership events.
  • Manage hospitality, protocols, and visitor coordination for official guests.
  • Support inter‑departmental coordination for executive engagements.
  • Manage complex calendars, appointments, travel, and high‑level meeting schedules for senior leadership.
• Continuous Improvement
  • Evaluate office systems, workflows, and administrative practices.
  • Recommend and implement improvements to enhance service quality and efficiency.
• Financial Coordination
  • Support monitoring of Executive Office budget and expenditures.
  • Assist with procurement requests and documentation.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 10 to 12 years of relevant experience in executive office or senior administrative roles.
• Experience within higher education, government, or large institutions is strongly preferred.

Competencies

• Strong report writing, documentation, and presentation skills.
• Proficiency in MS Office Suite and digital document systems.
• Exceptional organizational and time‑management skills.
• Ability to prioritize under pressure and manage multiple deadlines.
• Excellent written and verbal communication in English and Arabic (Mandatory).
• Ability to work in a fast‑paced, multicultural environment.