OCC Administrative Officer

KEOLIS Group; Abu Dhabi; Vor Ort; AED 60.000 - 90.000; Vollzeit

Zusammenfassung

Keolis-MHIorganization is seeking an OCC Admin Officer to support the Dubai Metro Operations Control Centre with administrative duties, diary management, and document control. The role reports to the OCC Operations Manager and involves coordinating meetings, organizing reports, and maintaining orderly files across shared drives.

Strong English, Microsoft 365 proficiency, and confidentiality are essential. Responsibilities include preparing weekly notices, updating headcount, and liaising with

Qualifikationen

• High school degree or Diploma holder.
• Experience with Microsoft 365 is preferred.
• Excellent English comprehension and writing skills.
• Ability to maintain confidentiality and handle sensitive information.
• Flexible to work in a time-sensitive environment.
• Arabic speaker is an advantage.

Aufgaben

• Provide administrative support to the OCC Operations Manager including diary management and letter writing.
• Schedule meetings and coordinate with other Administrators.
• Manage petty cash and reimbursements for the OCC team.
• Liaise with contractors about invoices and document requirements.
• Prepare and update reports and action registers.
• Organize Monthly OCC meetings and minutes.
• Maintain Operations Control Centre files in shared drives and archiving.
• Prepare document change requests and briefing notes.
• Issue Weekly Traffic Notice and Operations Bulletin.

Kenntnisse

Fluent English

Microsoft 365

Diary management

Office coordination

Ausbildung

High school degree or Diploma

Tools

Q-Pulse

Dynamics 365

Jobbeschreibung

Job description

The purpose of this document is to describe the position of OCC Admin Officer in the Keolis-MHIorganization. The missions and activities described below are not exhaustive and may evolve to better suitthe needs of Keolis-MHI.

This role reports to the OCC Operations Manager and give administrative assistance to the Operations Control Centre operations of Dubai Metro.

MAIN RESPONSIBILITIES

Strategic

1. Responsible for providing administrative support to OCC Operations Manager including diary management, official letters, emails, reports, trackers, minutes of meetings and maintenance of action registers.

2. Responsible in scheduling meetings and coordination with the other Operations Section Administrators to ensure an efficient level of general office support activities including filing system, diary keeping, stationery and meeting rooms management.

Financial

Manage the petty cash and reimbursement claims of the OCC Operations team under the supervision of the OCC Operations Manager.

Stakeholder / Customer

Liaise with the contractor about the invoices and other document requirements.

Operational

1. Assist the OCC Operations Manager in chasing up returns and inputs to reports.

2. Responsible for maintaining and organizing Operations Daily Review Meeting, update and finalize thereports and submit to RTA. Ensure Action Log is always updated.

3. Organize the Monthly OCC Meet the Manager taking down the minutes and update the Action Logs.

4. Main point of contact for the orderliness of the Operations Control Centre files (procedures, workinstructions, forms, notices, letters) in the shared drive/Q-pulse etc as well as archiving the files in theshared drive.

5. Responsible for preparing Document Change request for update on Operations Work Instructions,Procedures, Forms and Manual, keep track of documents in review, prepare the Briefing Note andsubmit the final copy to Document Controller.

6. Responsible for issuing Weekly Traffic Notice and Operations Bulletin to all the relevant staff and ensuring that all details are up to date and applied.

7. Responsible for updating monthly Headcount of Operations Control Centre.

8. Assist Operations Control Centre in complying with documentary requirements, process requests by acquiring proper signatures and submit to relevant parties.

9. Perform and carry out other duties as instructed/directed by OCC Operations Manager

Capability / People

1. Possess excellent customer service skills.

2. Always maintain a professional demeanour.

3. Ability to liaise in a professional and persuasive manner with staff/customers at all levels on the base.

4. Good interpersonal skills.

5. A lively, energetic and strong personality a practical “can-do” attitude.

MINIMUM QUALIFICATION

Educational and Professional Qualifications

High school degree or Diploma holder or relevantprofessional qualifications.

Experience

1. Excellent level of English comprehension, spoken and writing skills and in numeracy skills required to takeminutes, prepare, edit, proofread letters, reports, etc.

2. Excellent communication and influencing skills.

3. Familiar and excellent in using Microsoft 365.

4. Highly organised and methodical in approach to work.

5. Motivated and flexible to work in a time-sensitiveenvironment to respond quickly and effectively tounanticipated high workloads, events andemergencies.

6. Ability to liaise in a professional and persuasive mannerwith staff at all levels in the organization.

7. A dynamic, high-energy individual who can supportseveral groups/sections within a department.

8. A mature and responsible approach to work and useinitiative to solve problems and be able to liaise in aprofessional and persuasive manner with staff at alllevels in the organisation.

9. Strong organisational skills, detail oriented, and theability to handle multiple priorities.

10. Ability to maintain confidentiality in handling highlysensitive, confidential and non-routine information.

11. Arabic speaker is an advantage.

Skills /Training

• Fluent in English.
• Q-Pulse.
• Microsoft 365 (Outlook, Word, Excel, Power Point, Dynamics 365, etc.