Nurse Supervisor

NMC GROUP SERVICES.; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

NMC GROUP SERVICES. in Dubai seeks an experienced Nurse Leader to oversee clinical operations and ensure safe, patient-centered care across departments. You will mentor nursing staff, participate in audits, and drive evidence-based practice with the Director of Nursing.

The role emphasizes license validity, cross-department collaboration, strong communication, and implementing policy-driven improvements to enhance patient outcomes.

Qualifications

• Appropriate license to work as a registered nurse with relevant regulatory health authority.
• Experience managing multiple departments and teams.
• Ability to influence and implement change.
• Decision making and effective communication skills.
• Manage own professional re-licensure.
• Hold valid American Heart Association Basic Life Support Provider card.
• Willingness to work across departments when necessary.
• Clear and effective English communication (spoken and written).
• Desirable: ability to communicate effectively in Arabic.
• Desirable: organizational and administrative skills including EMR documentation.

Responsibilities

• Support and demonstrate NMC Nursing Mission, Vision, and Values.
• Provide clinical guidance, direction and support for all Nurses and Caregivers in their departments and across the facility.
• Ensure clinical areas run efficiently and safely with involvement of Nurse Managers and Director of Nursing.
• Direct movement of nursing staff to support clinical needs in accordance with scope, training and competence.
• Perform direct clinical nursing care when required.
• Conduct regular clinical rounds with nursing and inter-professional team.
• Engage with patients and patient bystanders to support patient experience and act on feedback.
• Assist with clinical supervision and education of staff and contribute to process changes.
• Carry out patient admissions, discharges, internal and external transfers.
• Promote patient-focused approach to care in collaboration with health professionals.
• Uphold regulatory and accreditation standards and comply with DOH/DHA/MOH/MOHAP and NMC quality improvement activities.
• Lead internal clinical audits and data collection, reporting to Director of Nursing.

Skills

RN license

Leadership

Change management

Communication skills

English proficiency

BLS certification

Arabic communication

Job description

• Support and demonstrate NMC Nursing Mission, Vision, and Values
• Provide clinical guidance, direction and support for all Nurses and Caregivers in their departments and across the facility
• Ensure clinical areas run efficiently and safely with involvement of Nurse Managers and Director of Nursing
• Ensure clinical areas are staffed accordingly and provide supervision to nursing personnel
• Direct movement of nursing staff to support clinical needs in accordance with scope, training and competence
• Perform direct clinical nursing care when required
• Conduct regular clinical rounds with nursing and inter-professional team
• Engage with patients and patient bystanders to support patient experience and act on feedback
• Assist with clinical supervision and education of staff and contribute to process changes
• Carry out patient admissions, discharges, internal and external transfers
• Perform essential life support (BLS, PALS, ACLS, Neonatal Resuscitation as required)
• Promote patient-focused approach to care in collaboration with health professionals
• Maintain and demonstrate clinical competence using evidence-based practice and research
• Ensure nursing care is performed according to policies and procedures
• Establish, plan, implement and monitor relevant KPIs
• Liaise with stakeholders regarding clinical equipment and inventory supplies
• Participate in Quality Management team and implement SOPs and protocols relating to patient care
• Lead internal clinical audits and data collection, reporting to Director of Nursing
• Develop policies and procedures relating to patient care
• Uphold regulatory and accreditation standards and comply with DOH/DHA/MOH/MOHAP and NMC quality improvement activities
• Report incidents and cooperate with investigations and audits
• Contribute to a positive practice environment and ANCC Pathway to Excellence® standards
• Uphold professional nursing reputation and act as role model
• Manage deteriorating patients using Early Warning System and AHA emergency algorithms
• Delegate tasks only to trained, skilled and competent team members
• Ensure re-licensure is managed timely and maintain patient confidentiality
• Support safeguarding of children and vulnerable adults and comply with related laws
• Comply with Occupational Safety and Health Management Systems and IPC policies
• Support teaching, mentorship, preceptorship and supervision of students and newly qualified staff

Desired Candidate Profile

• Appropriate license to work as a registered nurse with relevant regulatory health authority
• Experience managing multiple departments and teams
• Ability to influence and implement change
• Decision making and effective communication skills
• Manage own professional re-licensure
• Hold valid American Heart Association Basic Life Support Provider card
• Willingness to work across departments when necessary
• Clear and effective English communication (spoken and written)
• Desirable: clinical expertise in employed field
• Desirable: ability to work as part of an inter-professional team
• Desirable: organizational and administrative skills including electronic medical record documentation
• Desirable: ability to communicate effectively in Arabic