Network Monitoring and Observability Engineer

GWC Networks LLC; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Competitive remuneration

Career growth & certification support

Collaborative environment

Job summary

GWC Networks LLC in Dubai seeks an energetic Network Monitoring and Observability Engineer with 2–5 years of hands-on experience to deploy and manage enterprise monitoring frameworks.

You will ensure high availability, performance, and security of client networks and cloud environments, configuring NMS tools (SolarWinds, Nagios, Datadog, etc.), building dashboards, and supporting incident response in a fast-paced environment.

Qualifications

• 2–5 years experience in network management, systems administration, or observability engineering.
• Hands-on experience with 2+ of the listed monitoring platforms (SolarWinds, ManageEngine, WhatsUp Gold, Nagios, Datadog).
• Strong networking fundamentals (TCP/IP, DNS, DHCP, SNMP, BGP, OSPF) and monitoring protocols (Syslog, NetFlow, WMI, SNMP traps).
• Excellent communication skills in English, both written and spoken.

Responsibilities

• Platform Administration: Deploy, configure, and maintain core Network Management Systems (NMS) and observability tools including SolarWinds, ManageEngine, WhatsUp Gold, Nagios, and Datadog.

Skills

Network management

Observability

Troubleshooting

Communication

Tools

SolarWinds

ManageEngine

WhatsUp Gold

Nagios

Datadog

Job description

Job Category: NMS & Observability
Job Type: Full Time
Job Location: Dubai, United Arab Emirates
Location: On-site
Experience Required: 2–5 Years
Employment Type: Full-Time

Job Summary

We are seeking a dynamic and detail-oriented Network Monitoring and Observability Engineer with 2 to 5 years of hands-on experience in deploying, configuring, and managing enterprise monitoring frameworks. In this role, you will be responsible for ensuring the high availability, performance, and security of our clients’ complex network infrastructures and cloud environments.

Key Responsibilities

• Platform Administration: Deploy, configure, and maintain core Network Management Systems (NMS) and observability tools including SolarWinds, ManageEngine, WhatsUp Gold, Nagios, and Datadog.
• Proactive Monitoring: Set up comprehensive dashboards, alerts, and threshold configurations for servers, network devices, applications, and cloud services to ensure minimal downtime.
• Incident Response & Troubleshooting: Rapidly triage, investigate, and resolve network anomalies, performance bottlenecks, and infrastructure outages.
• Performance Tuning: Optimize data collection, reduce alert fatigue, and refine log/metric collection pipelines across diverse enterprise environments.
• Collaboration & Documentation: Work closely with engineering and support teams to document standard operating procedures (SOPs), architecture topologies, and resolution playbooks.

Requirements & Qualifications

• Experience: 2–5 years of dedicated experience in network management, systems administration, or observability engineering.
• Technical Proficiency: Hands-on expertise with at least two or more of the following or similar platforms:
  • SolarWinds
  • ManageEngine
  • WhatsUp Gold
  • Nagios
  • Datadog
• Core Knowledge: Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, SNMP, BGP, OSPF) and infrastructure monitoring protocols (Syslog, NetFlow, WMI, SNMP traps).
• Problem-Solving: Strong analytical capabilities with a proven track record of root-cause analysis and proactive issue mitigation.
• Communication: Excellent verbal and written communication skills in English; ability to collaborate effectively in a fast-paced environment.

What We Offer

• Competitive remuneration package.
• Opportunities for career growth and professional certification support.
• A collaborative and dynamic work environment.

Interested candidates may share their updated resume along with current and expected salary details.