Museum Facilities & Soft Services Lead

Confidential; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Confidential in Abu Dhabi is seeking a Soft Services Specialist to oversee day-to-day soft FM providers for a museum. You will liaise with contractor management and duty supervisors to ensure efficient resource use, training, and service quality.

You will act as the main interface for Building Operations, support events, and monitor SLAs to drive improvements while ensuring compliance with safety and site rules.

Qualifications

• Minimum of 3 years of experience in soft services in a public environment.
• At least 1 year in a duty-supervisor or team-leader role overseeing front/back of house.
• Diploma level qualification in Building, Engineering or Hospitality; associated professional membership.

Responsibilities

• Oversee day-to-day performance of soft service providers and contractors.
• Be first line contact for Building Operations and liaise with management and duty supervisors.
• Monitor SLAs, prepare action plans, and ensure fulfilment and continuous improvement.
• Support events and ensure FM providers enable smooth setup and delivery.

Skills

Soft services management

Team leadership

Facilities operations

Vendor management

Education

Diploma in Building Engineering or Hospitality

Job description

Confidential in Abu Dhabi is seeking a Soft Services Specialist to oversee day-to-day soft FM providers for a museum. You will liaise with contractor management and duty supervisors to ensure efficient resource use, training, and service quality.

You will act as the main interface for Building Operations, support events, and monitor SLAs to drive improvements while ensuring compliance with safety and site rules.