MEP Facilities Operations Lead (Hard Services)

Confidential; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidential is seeking a Hard Services Officer in Abu Dhabi to oversee external contractors and ensure high-quality building services. The role focuses on MEP systems, SLA compliance, and coordinating maintenance activities within CAFM, with emphasis on achieving reliable operations in a demanding environment.

You will review PPM checklists, manage maintenance schedules, guide preventive and predictive maintenance, and participate in supplier reviews.

Qualifications

• The candidate should have a degree in engineering and 3–5 years of facilities or hard services experience.
• Experience with MEP systems in challenging environments is preferred.
• Proven ability to oversee third-party contractors and ensure SLA compliance.

Responsibilities

• Oversee third-party providers to ensure delivery of services per SLA.
• Review and update the PPM checklist aligned with industry practices.
• Coordinate day-to-day maintenance via CAFM and track work orders.
• Conduct annual asset inspections and implement zero-breakdown plans.
• Lead root cause analysis and predictive maintenance programs.
• Develop scope of work and BOQs for extra works and on-demand tasks.
• Prepare performance reports and attend service provider reviews.
• Monitor contractor work for safety and museum standards.
• Collaborate with internal teams on sourcing and procurement.
• Prepare purchase requisitions and maintain records
• Assist with contract administration including variations/claims.

Skills

MEP systems knowledge

Contractor supervision

Maintenance planning

SLA adherence

PPM scheduling

CAFM system experience

Education

Bachelor's degree in engineering

Tools

CAFM system

Job description

Confidential is seeking a Hard Services Officer in Abu Dhabi to oversee external contractors and ensure high-quality building services. The role focuses on MEP systems, SLA compliance, and coordinating maintenance activities within CAFM, with emphasis on achieving reliable operations in a demanding environment.

You will review PPM checklists, manage maintenance schedules, guide preventive and predictive maintenance, and participate in supplier reviews.