Multimodal Transport Operations Controller

Road and Transport, RTA Dubai; Dubai; On-site; AED 178,560 - 223,200; Full time

Benefits offered by this job

Tax-free salary

Medical insurance

Retirement benefits

Professional development opportunities

Job summary

The Roads and Transport Authority (RTA) in Dubai is seeking an Operations Control Center Officer to manage the EC3 systems linked to operational control centers. This role ensures smooth operations of Dubai's multimodal transportation network by monitoring traffic and responding to incidents.

The ideal candidate should hold a Diploma or Bachelor's degree in Business Administration, with strong technical and communication skills. The position includes a competitive salary and benefits under UAE Labour Law.

Qualifications

• Diploma holders require 5 years of experience; Bachelor's holders require 0-2 years.
• Experience in operational control centers or transport network management preferred.
• Ability to work under pressure in a 24/7 shift environment.

Responsibilities

• Prepare daily operational reports including performance updates for transport networks.
• Monitor and govern operations across various transport services to ensure availability.
• Handle emergency and crisis communications, ensuring proper documentation and escalation.

Skills

Transport monitoring systems knowledge

Analytical skills

Problem-solving skills

Communication skills

Teamwork

Education

Diploma or Bachelor's degree in Business Administration

Tools

EMMS C2

IMMCS

AVM

iTraffic

Job description

The Roads and Transport Authority (RTA) in Dubai is seeking an Operations Control Center Officer to manage the EC3 systems linked to operational control centers. This role ensures smooth operations of Dubai's multimodal transportation network by monitoring traffic and responding to incidents.

The ideal candidate should hold a Diploma or Bachelor's degree in Business Administration, with strong technical and communication skills. The position includes a competitive salary and benefits under UAE Labour Law.