Mulesoft & Loyalty Platform Specialist

Dicetek LLC; Abu Dhabi; On-site; Full time

Job description

Core domain and techno-functional competencies

• Strong experience with implementation and Production support of AnyPoint Platform (Mulesoft)
• Strong experience in Loyalty domain and Knowledge on Salesforce Cloud products (Salesforce Loyalty Cloud, Data Cloud, Marketing Cloud, CRM).
• Take up on-call rotation role and provide 24/7 technical support.
• Ability to troubleshoot and resolve complex production issues efficiently, provide Root cause analysis, and provider permanent resolution.
• Graphical reporting for the health of supported systems.
• Coordination with respective product owner(s) for strategic enhancements to improve the systems’ resilience.

Functional Competencies

• Understanding of Consumer banking products and services such as savings accounts, loans, mortgages, credit cards, and online banking.
• Strong analytical and problem-solving abilities to address complex banking challenges.
• Flexibility to adapt to the rapidly changing banking landscape and new technologies.
• Knowledge of best practices for change management and code releases.

Technical competencies

• Experience in software development, including proficiency in programming languages (Java, PLSQL).
• Strong hands-on experience of relational databases (Oracle, PostgreSQL) and moderate knowledge NoSQL databases (like MongoDB, Dynamo DB).
• Proficiency in cloud platforms and cloud architecture (AWS).
• Experience in designing and using APIs, microservices, and integration solutions.
• Understanding of cybersecurity principles, data privacy regulations and security architecture.
• Familiarity with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools(GitHub).
• Awareness of emerging technologies in Fintech, such as blockchain, AI/ML, and digital wallets.
• Proficiency in architectural design tools (Visio, Draw.io).
• Familiarity with project management software (JIRA, Confluence)