Mid Market Account Manager – Dubai

DELIVEROO; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

25 days annual leave

Free Deliveroo Plus

Enhanced maternity & paternity

End of year parties

Health insurance

Job summary

Deliveroo in Dubai seeks an experienced Account Manager to nurture relationships with top restaurant partners and drive growth through data-driven insights. You will work cross-functionally with Marketing and Operations to deliver strategic value for partners and the company.

The role requires 3–5 years in a related field, strong data storytelling abilities, and excellent stakeholder management. English fluency is essential; Arabic is a plus in a diverse market.

Qualifications

• 3–5 years of experience in a relevant industry.
• Data-driven storyteller with the ability to translate insights into actions.
• Strong organizational and teamwork skills in a fast-paced environment.
• Fluency in English; Arabic is a plus.

Responsibilities

• Manage a portfolio of Deliveroo's most important restaurants, including high-sales volume drivers and global brands.
• Oversee relationships with key restaurant partners and industry stakeholders.
• Analyze data to drive growth and profitability for partners and Deliveroo.
• Collaborate cross-functionally with Marketing and Operations to drive new initiatives.

Skills

Data analytics

Account management

Restaurant industry knowledge

English (plus Arabic)

Cross-functional collaboration

Tools

SQL

Job description

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology-driven company at the forefront of the most rapidly expanding industry in the world, so join us for the ride.

The team:

As Deliveroo continues to grow, we become a major revenue channel for restaurants - aside from providing the best support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants' grow. Our Account Management team oversees restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide the best support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they're fun.

What you will do:

Manage a portfolio of Deliveroo's most important restaurants, including high-sales volume drivers and global restaurant brands

Oversee relationships with important restaurant industry partners

Analyse data to achieve growth and profitability, both for your partners and for Deliveroo

Work cross-functionally with other departments (Marketing, Operations) to drive new projects

What skills you'll need:

Minimum of 3-5 years of experience in a relevant industry

Very data conversant with an ability to utilise data to tell a story

Great organisational skills with excellent team-player qualities

Passionate about people and growing relationships

Enjoy working in a constantly evolving environment

Strong knowledge of the restaurant industry is a plus

Fluency in English and Arabic is a plus

Benefits and Diversity

25 days of Annual Leave

Free Deliveroo Plus - Free delivery and access to special offers

Enhanced Maternity & Paternity benefits

End of year parties and regular social events

An extremely fun team to work with!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.

A competitive and comprehensive compensation and benefits package

1

Work Life

• Where needed, support with your visa and work permit process
• Paternity and maternity benefits
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content

2

• Comprehensive medical insurance (for employees, one dependent spouse and two dependent children)
• Access to Headspace, a meditation and wellbeing app
• Access to our Employee Assistance Plan
• Life Insurance

3

Time away

• 25 days annual leave
• One day of paid leave per year to volunteer with a registered charity
• Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country

4

Food

• Free Deliveroo Plus: free delivery and access to special offers
• Breakfast, snacks and drinks available in our office
• Twice monthly lunch allowance

5

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

6

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support

7

Equity

• Depending on your role, you may be eligible for share awards, giving you the opportunity to become a Deliveroo shareholder.
• Share in our long-term success and the value we create together.

8

Food

• Enjoy Deliveroo Plus with free delivery and access to exclusive offers.
• Breakfast, snacks and drinks are available in the office.
• Enjoy a twice-monthly lunch allowance to order your favourites on Deliveroo.

9

• Comprehensive private medical insurance, with cover available for you and eligible dependants.
• Access to Headspace, our meditation and wellbeing app.
• Access to our Employee Assistance Programme for confidential support and guidance.
• Life insurance.

10

Work Life

• Generous maternity and paternity benefits.
• Excellent learning and development opportunities, including access to RooLearn, our learning platform packed with high-quality training and content.
• Connect with colleagues through our Employee Resource Groups and employee communities.
• Regular social events bringing our teams together.