MENA Corporate Sales Desk Assistant - Citi UAE

MENA Corporate Sales Desk Assistant - Citi UAE; United Arab Emirates; On-site; AED 96,000 - 144,000; Full time

Benefits offered by this job

Live Well, Stay Healthy

Paid Parental Leave

Save Well, For Now and Your Future

Keep Learning

Be Well, Take Time Off

Support Your Community

Supporting Our Employees Around the世界

Job summary

Citi UAE is seeking a MENA Corporate Sales Desk Assistant to support the Dubai-based Corporate Sales and Solutions Team. You will help with day-to-day tasks, client onboarding (KYC), post-trade follow-up, and maintaining client records, while contributing to internal reporting and sales processes.

The role requires strong MS Office skills, attention to detail, ability to multitask under pressure, and fluent English and French (Arabic preferred).

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Strong MS Office skills, especially PowerPoint and Excel.
• Ability to multitask under pressure and meet deadlines.
• Clear written and verbal communication in English and French (Arabic helpful).

Responsibilities

• Develop and maintain internal presentation materials (Monthly/ Senior Business Reviews).
• Assist with external client workshop presentations, focusing on formatting.
• Support day-to-day business operations including client onboarding (KYC) and post-trade follow-up.
• Manage client records, calls, and pipelines; assist with access and user setup in Citi Velocity.
• Support data collation for FX portfolio monitoring and market updates from Citi research.

Skills

MS Office (PowerPoint & Excel)

Multitasking

Attention to detail

Communication skills

Project management

Initiative

Adaptability to regulatory changes

Education

Bachelor's degree

Tools

Citi internal systems

Job description

MENA Corporate Sales Desk Assistant - Citi UAE

Location: Dubai

Address: Gate Precinct Building 2

Function background/context:

The UAE Corporate Sales and Solutions Team provides solutions & services to Corporates, Public Sector, and Multinational clients across the MENAP region. We are looking for a dynamic and motivated person to join the team to provide support on day to day tasks as well as taking the lead in initiatives related to internal reporting, client support and sales processes.

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigour. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

• Join our team of 220,000+ strong diverse employees
• Socially minded employees volunteering in communities across 90 countries
• Meaningful career opportunities thanks to a physical presence in over 95 markets

Key Responsibilities:

• Develop and maintain presentation and other material for internal purposes (Monthly Business Reviews, Senior Business Reviews, etc)
• Assist with external presentation for client workshops, training, etc. with focus on formatting
• Support day to day business
  • Handle client onboarding (Base account opening, KYC process, regulatory requirements, client account maintenance)
  • Handle Post trade requirements such as following up with back office on confirmation, settlements, amendments
  • Manage, escalate and resolve all requests / inquiries / issues / errors related to CSS transactions
  • Help team in maintaining client records; including contacts, documentation, call reports, pipelines
  • Provide support with answering client requests while Sales team are in meetings or traveling
• Help collate data to help the team in monitoring and analysing FX portfolio performance
• Compiling market updates from Citi research portal / Citi Velocity and by gathering info from local teams for specific markets
• Providing access to Citi Velocity to our clients and add new users
• Assist in credit limit calculation and credit charges, as well as monitoring credit limit usage
• Responsible for general administration duties as necessary such as calendar management and event coordination
• Assist with control and supervisory framework to ensure adherence to audit and control policies

Qualifications and Competencies:

• 0-5 years of experience in a related role
• Bachelor's degree/University degree or equivalent experience (beneficial)
• Excellent use of Microsoft Office, especially Power Point and Excel
• Multitasking and ability to work under pressure and manage deadlines
• Ability to work in a fast-paced environment
• Attention to detail and intermediate problem solving skills
• Project Management Skills
• Willingness to take initiative and take on more responsibilities
• Ability to adapt and evolve in response to changing processes / regulatory environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and problem solving skills
• Good understanding of Citi internal systems and processes (trade lifecycle, client support etc)
• Language
  • English & French (must have - fluent)
  • Arabic (preferable)

Benefits:

Live Well, Stay Healthy

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counselling and more. Coverage varies by country.

Paid Parental Leave

We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

Save Well, For Now and Your Future

We empower our employees to manage their financial well-being and help them plan for the future.

Keep Learning

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Be Well, Take Time Off

We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Support Your Community

We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Supporting Our Employees Around the World

Your Citi benefits team works every day to develop, deliver and manage programs that provide protection, security and peace of mind to employees and their families worldwide.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use your search tools and/or apply for a career opportunity review.

Job Family Group: Institutional Sales

Job Family: Corporate Sales

Time Type: