Memorable Stay Concierge

W Hotels; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

W Hotels in Abu Dhabi is seeking a Guest Experience Expert to help guests throughout their stay, from check-in to check-out, by anticipating needs and delivering memorable service.

You will move around the property, handle requests, complete reports, and share local highlights, while maintaining a safe, confidential and professional presence.

The role emphasizes hospitality excellence, attentive service, and a vibe consistent with Marriott's global luxury standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Take initiative to deliver a range of services that guide guests through their stay.
• Process operational needs, address guest requests, and complete reports.
• Share local highlights and make transactions feel like part of the experience.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Abu Dhabi is seeking a Guest Experience Expert to help guests throughout their stay, from check-in to check-out, by anticipating needs and delivering memorable service.

You will move around the property, handle requests, complete reports, and share local highlights, while maintaining a safe, confidential and professional presence.

The role emphasizes hospitality excellence, attentive service, and a vibe consistent with Marriott's global luxury standards.