Guest Experience Expert – Front Desk & Concierge

Le Méridien Hotels & Resorts; Fujairah; On-site; AED 40,000 - 56,000; Full time

Benefits offered by this job

Ticket restaurant

Job summary

Le Méridien Hotels & Resorts in Fujairah, United Arab Emirates, is seeking a Guest Experience Expert for a full-time, non-management role. The position focuses on creating memorable guest experiences, handling a range of tasks from check-in/out support to local area insights.

Responsibilities include processing operational needs, addressing guest requests, and reporting; colleagues must maintain a professional appearance and demeanor while moving around the space to assist guests.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None
• Be an equal opportunity employer with non-discrimination policies.

Responsibilities

• Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
• Process operational needs, address guest requests, complete reports, or share local area highlights.
• Maintain professional appearance and conduct; be on their feet for extended periods and perform hands-on tasks as needed.

Education

High school diploma or GED equivalent

Job description

Le Méridien Hotels & Resorts in Fujairah, United Arab Emirates, is seeking a Guest Experience Expert for a full-time, non-management role. The position focuses on creating memorable guest experiences, handling a range of tasks from check-in/out support to local area insights.

Responsibilities include processing operational needs, addressing guest requests, and reporting; colleagues must maintain a professional appearance and demeanor while moving around the space to assist guests.