Membership Executive

Tanqeeb; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

Tanqeeb, Abu Dhabi, seeks a proactive Membership Sales role to drive SPIRA membership growth. You will engage prospective members, conduct club tours, and deliver exceptional member experiences while maintaining CRM records and supporting events.

The role emphasizes KPI attainment, local outreach, and acting as a SPIRA brand ambassador in a welcoming gym environment.

Qualifications

• Proven sales experience in fitness/hospitality/leisure preferred.
• Experience working toward targets.
• Level 2 gym instructor certification preferred.
• Bachelor’s degree or equivalent.
• Proficiency in Microsoft Office, CRM and sales software.
• Experience in UAE or GCC region preferred.

Responsibilities

• Engage prospective members in person and via multiple channels to promote SPIRA memberships and meet KPIs.
• Work with defined sales processes to achieve KPI targets.
• Develop new business through existing members and external leads.
• Generate membership leads via local outreach and community events.
• Deliver excellent member experiences.
• Conduct club tours and foster retention and referrals.
• Support marketing campaigns and events.
• Maintain CRM records and daily sales administration.
• Keep facility clean, safe and member-ready.
• Act as SPIRA brand ambassadors.
• Engage with members to build a welcoming community.
• Support promotions and events per policies and health/safety.
• Undertake other duties as required by SPIRA management.

Skills

Sales experience

Target driven

Customer service

CRM experience

Interpersonal skills

Education

Bachelor’s degree/equivalent

Tools

Microsoft Office

CRM systems

Sales software

Job description

Accountability Summary

The role is responsible for driving SPIRA membership sales by proactively engaging prospective and existing members through in-person interactions, digital communication, outreach, networking, and community engagement. It focuses on achieving sales KPIs and targets, generating new business opportunities, delivering exceptional member experiences, conducting club tours, and building strong relationships to support retention and referrals. The role also maintains accurate CRM and sales records, supports marketing campaigns and events, promotes the SPIRA brand, and ensures a safe, clean, welcoming, and member-ready environment while adhering to company policies and service standards.

Responsibilities:

• Artically engage with perspective members both in person into various communication platforms to promote spira memberships and exceed KPI’s and targets
• To work with in set sales system processes against towards KPI and targets
• To work proactively and opportunities for new business through existing members and external leads
• Create generic membership leads through local outreach networking and community engagement
• Deliver engaging member experience
• Conduct club tours and build strong relations with members increase retention and referrals
• Support marketing companies and events
• Maintain accurate records within CRM systems through maintain sales administration daily
• Help ensure the facility remains clean and safe and member ready all times
• Act as Spira brand ambassadors
• Engage positively with members creating a welcoming community attire,
• Support promotional engagements member event activities, follow company policies, health and safety procedures
• Undertake other reasonable projects, duties, or responsibilities as requested by SPIRA Management, consistent with the seniority of the role, demonstrating flexibility, professionalism, and commitment to SPIRA’s continued success.

Minimum Qualifications & Experience:

• Proven sales experience ideally within a fitness / hospitality / leisure industry
• Experience in working towards target
• Level 2 gym instructor certification preferred
• Bachelor’s degree/equivalent
• Proficiency in Microsoft office / CRM / sales software programs
• Experience in the UAE or GCC region preferred.