Member Experience Specialist - Fitness Club (Dubai)

AE Jobs; Dubai; Sur place; AED 55 000 - 75 000; Plein temps

Résumé du poste

A leading sports and fitness club in Dubai is seeking a Customer Service Executive to enhance client experiences. The role requires a minimum of 3 years' experience in customer service within the fitness industry, strong communication skills, and the ability to resolve issues professionally. Fluency in Arabic is a plus. Responsibilities include providing exceptional support, handling inquiries, and maintaining strong member relationships. Join a vibrant team dedicated to high-quality service in a busy environment.

Qualifications

• Minimum 3 years of experience in a similar role within the fitness or sports industry.
• Strong interpersonal and communication skills with a professional appearance.
• Proven ability to deliver exceptional customer service.
• Fluency in Arabic is an advantage.

Responsabilités

• Provide outstanding customer support and ensure a positive client experience.
• Handle customer inquiries and resolve complaints professionally.
• Maintain a strong understanding of the club’s services, memberships, and promotions.
• Build positive relationships with members and guests.
• Support front desk and customer engagement activities.

Connaissances

Customer service

Communication

Interpersonal skills

Description du poste

A leading sports and fitness club in Dubai is seeking a Customer Service Executive to enhance client experiences. The role requires a minimum of 3 years' experience in customer service within the fitness industry, strong communication skills, and the ability to resolve issues professionally. Fluency in Arabic is a plus. Responsibilities include providing exceptional support, handling inquiries, and maintaining strong member relationships. Join a vibrant team dedicated to high-quality service in a busy environment.