Medical Performance Lead – Data-Driven HCP Strategy

Loreal; Dubai; On-site; AED 300,000 - 520,000; Full time

Benefits offered by this job

Growth opportunities

Immediate responsibility

Inclusive culture

Social impact initiatives

Job summary

L’Oréal Dermatological Beauty seeks a Medical Performance Manager to connect medical strategy with measurable impact. You will report to the Head of Medical and transform HCP interactions into actionable intelligence across our omnichannel ecosystem.

Lead data governance, dashboard design, and adoption of Veeva CRM, HCP 360, and MedPro Next, while ensuring privacy and data hygiene across global standards. Join a team pioneering scientific detailing.

Qualifications

• Data analytics and ROI assessment for omnichannel activities.
• Solid understanding of medical CRM ecosystems and adoption workflows.
• Strong data governance, privacy, and methodological consistency.
• Ability to align stakeholders across Medical Affairs, Digital, IT and CMO.
• Experience navigating clinical evidence for detailing assets.

Responsibilities

• Omnichannel Tracking & ROI: measure medical performance across detailing, webinars, portals and media, guiding investment balance.
• KPI Governance & Reporting: design dashboards tracking reach, frequency, HCP satisfaction, prescriber NPS.
• Systems Stewardship & Data Ownership: own medical platforms like Veeva CRM, HCP 360, MedPro Next.
• Clinical Evidence Digitisation: integrate studies onto AI platform to substantiate claims.

Skills

Data analytics

ROI measurement

CRM systems (Veeva)

Data governance

Cross-functional collaboration

Tools

Veeva CRM

HCP 360

MedPro Next

Job description

L’Oréal Dermatological Beauty seeks a Medical Performance Manager to connect medical strategy with measurable impact. You will report to the Head of Medical and transform HCP interactions into actionable intelligence across our omnichannel ecosystem.

Lead data governance, dashboard design, and adoption of Veeva CRM, HCP 360, and MedPro Next, while ensuring privacy and data hygiene across global standards. Join a team pioneering scientific detailing.