Marketing Manager

Roasters Specialty Coffee House; Dubai; Presencial; AED 90.000 - 120.000; Tempo integral

Resumo da vaga

Roasters Specialty Coffee House in Dubai seeks a proactive Marketing Manager to run daily activities across locations. The role blends marketing operations, content production, and customer communication, with hands-on coordination of photo and video shoots and vendor management.

You will organize reports, calendars, assets, and on-site events, monitor social channels, respond to inquiries, and ensure consistent brand messaging across outlets.

Qualificações

• 2–4 years of experience in marketing coordination or marketing operations.
• Hands-on experience organizing professional photo and video shoots.
• Excellent organizational and multitasking skills.
• Strong written and spoken English.
• Experience managing social media accounts and customer communications.

Responsabilidades

• Execute daily marketing activities across Dubai locations.
• Independently plan and organize photo and video shoots including briefs and schedules.
• Coordinate photographers, venues, and suppliers during production and events.
• Monitor and respond to social media DMs, comments, and reviews.
• Schedule meetings, track actions, and report progress across teams.

Conhecimentos

Marketing coordination

Organization

English communication

Multitasking

On-site coordination

Ferramentas

Google Workspace

Excel/Sheets

Presentation tools

Task management systems

Descrição da vaga

We are looking for a proactive, highly organized, hands-on Marketing Manager to execute daily marketing activities across Roasters locations in Dubai. The role combines marketing operations, content and customer communication, supplier coordination, and hands-on organization of photo and video productions.

Marketing Operations & Administration

• Prepare marketing reports, presentations, spreadsheets, and documents.
• Maintain task trackers, marketing calendars, and project documentation.
• Organize Google Drive folders, marketing assets, and archives.
• Conduct competitor and market research.
• Coordinate internal requests and follow up on assigned tasks.
• Research suppliers, venues, products, and marketing services.
• Request quotations, compare offers, and follow up with vendors.
• Coordinate printing orders, production, deliveries, and distribution of marketing materials.
• Organize invoices, expense records, and purchase requests.

Photo & Video Production, Events

• Independently plan and organize photo and video shoots, including briefs, shot lists, schedules, locations, props, crews, and logistics.
• Coordinate photographers, videographers, creators, restaurant teams, and other suppliers during production.
• Oversee on-site execution and follow up on delivery of approved photo and video materials.
• Support event preparation, guest lists, materials, and on-site coordination.
• Collect updates, content, and operational information from restaurant locations.

Social Media & Customer Communication

• Repost Instagram Stories, mentions, and user-generated content across brand accounts.
• Monitor and respond to Instagram and Facebook direct messages.
• Monitor social media comments and respond to routine customer inquiries.
• Respond to Google reviews across restaurant locations.
• Escalate complaints, negative reviews, and sensitive customer issues to the relevant teams.
• Maintain timely responses and consistent brand communication across digital platforms.

Team Coordination & Reporting

• Schedule meetings, prepare meeting notes, and track follow-up actions.
• Support the Senior Marketing Manager with daily operational priorities.
• Coordinate deadlines and deliverables across departments and locations.
• Ensure marketing tasks are completed accurately and on time.

Requirements

• 2-4 years of experience in marketing coordination, marketing operations, or a similar role.
• Proven hands-on experience independently organizing and coordinating professional photo and video shoots -required.
• Ability to manage production briefs, schedules, locations, crews, suppliers, and on-site shoot logistics.
• Excellent organizational and multitasking skills.
• Strong written and spoken English.
• Experience managing social media accounts and customer communications.
• Proficiency in Google Workspace, Excel/Sheets, and presentation tools.
• Familiarity with task management systems and marketing calendars.
• Ability to coordinate suppliers, contractors, and internal teams.
• Comfortable working on-site and visiting different locations in Dubai.
• Experience in hospitality, F&B, retail, or lifestyle brands is preferred.
• Proactive, detail-oriented, and comfortable with a fast-paced environment.