Mandatory Compliance Co-ordinator

Confidential Company; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Confidential Company is seeking a Mandatory Compliance Coordinator to manage client coordination and support upselling initiatives after company formation. You will prepare quotations and commercial proposals, negotiate deals, and serve as the primary liaison between clients and internal departments.

Post-incorporation, you will ensure crisis management, transparent communication, and strong connectivity with clients and stakeholders to ensure smooth service delivery and sustained satisfaction.

Qualifications

• Experience in consultative sales and delivering solutions.
• Knowledge of UAE corporate services and business support.
• Proven ability to upsell and cross-sell based on client needs.
• Strong CRM usage and data hygiene.
• Excellent negotiation and closing skills.
• Ability to build and retain client relationships.

Responsibilities

• Act as the primary point of contact for assigned clients after lead allocation.
• Coordinate with internal experts to propose suitable services.
• Schedule and attend client meetings with subject matter experts.
• Ensure effective communication between clients and internal departments.
• Manage client expectations related to timelines and documentation.
• Identify opportunities to cross-sell and upsell services.
• Support experts in offering bundled services (e.g., banking, visa, accounting, tax).
• Assist in finalizing scope, pricing, and service structure before quotation submission.
• Maintain a client-centric approach while contributing to revenue growth.

Skills

Consultative Sales

Business Development

Upselling & Cross-selling

CRM

Negotiation

Relationship Building

Client Retention

Revenue Growth

Time Management

UAE corporate awareness

Company formation knowledge

Professional services sales

Job description

Client Handling & Coordination

• Act as the primary point of contact for assigned clients after lead allocation


• Understand client requirements and coordinate with internal experts to propose suitable services


• Schedule and attend client meetings alongside subject matter experts


• Ensure effective communication between clients and internal departments such as Banking PRO Accounting Tax and Operations


• Manage client expectations related to timelines documentation and processes


• Upselling Commercial SupportIdentify opportunities to cross-sell and upsell services based on client business needs


• Support experts in offering bundled services e g banking visa accounting tax


• Assist in finalizing scope pricing and service structure prior to quotation submission


• Maintain a client-centric approach while contributing to revenue growth

CRM Deals Documentation

• Create and manage deals in the CRM system prior to issuing quotations


• Prepare upload and maintain quotations under the correct company records


• Ensure required approvals are obtained from the Team Lead before sharing proposals with clients


• Maintain accurate client data and documentation to ensure smooth internal handovers

The Mandatory Compliance Coordinator is responsible for managing client coordination and supporting upselling initiatives in line with the organization’s enhanced sales standards. The role involves preparing quotations and commercial proposals, negotiating deals, and acting as the primary liaison between clients and internal departments.

Post-incorporation, the Mandatory Compliance Coordinator serves as the main point of contact for clients, ensuring effective crisis management, logical problem-solving, and a high level of transparency between internal teams and clients. The position requires maintaining strong connectivity with both clients and internal stakeholders to ensure smooth execution of services after company formation.

Additionally, the Mandatory Compliance Coordinator is expected to drive higher average revenue per service category while ensuring efficient service delivery and sustained client satisfaction.

Required Skills & Competencies

• Consultative Sales & Solution Selling


• Business Development


• Upselling & Cross-selling


• Customer Relationship Management (CRM)


• Negotiation & Closing Skills


• Relationship Building


• Client Retention


• Revenue Growth & Target Achievement


• Time Management & Prioritization


• Knowledge of UAE corporate and business support services.


• Understanding of company formation processes and compliance requirements.


• Experience selling business support or professional services.


• Ability to identify cross-selling opportunities across the service portfolio.