Manager - SME Acquiring

Noqodi; Dubai; On-site; AED 420,000 - 620,000; Full time

Job summary

Noqodi, the payments and SME services arm of Emaratech, is seeking an experienced Head of SME Sales in Dubai. You will own the SME acquiring P&L, drive merchant onboarding, and lead a large field sales team including outsourced partners to boost TPV and revenue.

Ideal candidates have 8–12 years in UAE SME or merchant acquiring sales, with at least 3 years in a leadership role, fluency in English, and a track record of managing third-party agents and complex incentive plans.

Qualifications

• 8–12 years in SME or merchant acquiring sales in UAE
• Minimum 3 years leading a field sales team of 8+
• Experience managing third-party or outsourced agents
• Fluent English

Responsibilities

• Own SME acquiring P&L including merchants signed, live, TPV, revenue, and contribution.
• Lead and coach a 10–11 member sales team and outsourced partners.
• Redesign onboarding to achieve T+2 time to live merchants.
• Design and govern the SME sales incentive plan with HR and Finance.
• Track activation, retention, and pricing competitiveness in UAE SME market.

Skills

SME Sales Leadership

P&L Management

Team Coaching

Revenue Growth

Strategic Planning

Education

Bachelor's degree

Tools

POS Systems

SoftPOS

Payment Gateway

QR Payments

Job description

Responsibilities

• Own the SME acquiring P&L: merchants signed and live, TPV, revenue and contribution
• Lead, coach and manage 10-11 Sales Executives and the Outsourced Sales Partners channel
• Redesign SME merchant onboarding to reach a T+2 turnaround from complete application to live merchant
• Design and govern the SME sales incentive plan with HR, Finance and the Director - Commercials
• Track merchant activation, retention and competitor pricing and offers in the UAE SME market

Requirements

• 8-12 years in SME or merchant acquiring sales with a bank, acquirer, PSP or fintech in the UAE
• At least 3 years leading a field sales team of 8 or more
• Experience managing third-party or outsourced sales agents
• Knowledge of POS, SoftPOS, payment gateway, Pay by Link and QR products
• Knowledge of merchant onboarding requirements: KYB, risk checks, MCC and MID setup
• Bachelor's degree in Business, Finance, Engineering or a related field
• Fluent English

Preferred Qualifications

• MBA
• Arabic
• Adjacent SME services: business accounts, WPS payroll, business cards

About the Company

• Noqodi is the payments and SME services business of Emaratech in the UAE.