Manager of Learning and Development

General Commercial Gaming Regulatory Authority - GCGRA; Abu Dhabi Emirate; On-site; AED 180,000 - 250,000; Full time

Job summary

The General Commercial Gaming Regulatory Authority (GCGRA) in Abu Dhabi is seeking an experienced AVP, Manager of Learning & Development to lead the design and implementation of a comprehensive Learning & Development framework.

This role requires expertise in aligning learning initiatives with organizational strategy and driving a culture of continuous learning. Candidates should have a strong background in HR leadership, coaching, and vendor management, as well as relevant qualifications.

The successful candidate will help optimize learning spend and ensure impactful training, driving workforce readiness within the organization.

Qualifications

• 10+ years of progressive HR experience required.
• Minimum of 5 years in Learning & Development leadership roles.
• Experience in governance and vendor management.

Responsibilities

• Lead the design and implementation of learning initiatives.
• Ensure alignment of learning with business strategy.
• Manage L&D budgets and optimize learning spend.
• Measure the impact and effectiveness of learning initiatives.

Skills

Leadership development

Learning needs analysis

Digital learning platforms

Budget management

Coaching and mentoring

Education

Bachelor’s degree in Human Resources or related field

Master’s degree preferred (HR, Organizational Psychology, MBA)

Professional certifications (CIPD, SHRM, ATD preferred)

Job description

Job Description

The AVP, Manager of Learning & Development (L&D) leads the design, implementation, and governance of the organization’s learning framework to build capability, leadership strength, and workforce readiness. This role ensures that learning initiatives align with business strategy, succession planning, and organizational transformation priorities. It drives a culture of continuous learning, digital enablement, and performance improvement while ensuring measurable ROI from all development initiatives.

Learning and Development

• Develop and implement an enterprise‑wide Learning & Development framework aligned with organizational objectives.
• Translate workforce planning and succession processes into targeted capability‑building initiatives.
• Lead annual learning needs analysis (LNA) across divisions.
• Establish leadership development frameworks and high‑potential programs.
• Embed a culture of continuous learning and performance excellence.

Learning Program Design & Delivery

• Design and oversee technical, behavioral, and leadership development programs.
• Implement competency‑based development pathways.
• Leverage digital learning platforms (LMS, e‑learning).
• Ensure blended learning methodologies are adopted (virtual, classroom, experiential learning).
• Drive digital transformation within learning systems.
• Promote innovation in learning design and delivery.

Organizational Capability Development

• Partner with HR and divisions to identify skill gaps and future capabilities.
• Drive succession readiness programs and career development frameworks.
• Support change management and transformation initiatives through targeted learning interventions.
• Develop coaching and mentoring frameworks.

Performance & Impact Measurement

• Establish KPIs and ROI measures for all learning initiatives.
• Track learning effectiveness using analytics and reporting tools.
• Conduct post‑program evaluations and continuous improvement initiatives.
• Present learning impact dashboards to executive leadership.

Governance & Vendor Management

• Manage L&D budgets and optimize learning spend.
• Develop and maintain L&D policies and governance frameworks.
• Oversee external learning vendors, consultants, and partnerships.
• Ensure compliance with regulatory and mandatory training requirements.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field.
• Master’s degree preferred (HR, Organizational Psychology, MBA).
• Professional certifications such as CIPD, SHRM, ATD, or equivalent preferred.
• 10+ years of progressive HR experience, with at least 5 years in Learning & Development leadership roles.

About Us

The General Commercial Gaming Regulatory Authority (GCGRA) is the federal executive agency responsible for regulating and overseeing commercial gaming in the United Arab Emirates. We aim to drive sustainable growth by cultivating world‑class commercial gaming operations and implementing efficient regulation, grounded in the principles of integrity, innovation, and responsible practices.

Established by Federal Law by Decree and headquartered in Abu Dhabi, the GCGRA is the executive authority that holds exclusive jurisdiction to regulate, license, and supervise all commercial gaming activities and facilities in the UAE.