Manager - Human Resources (Shared Services) - Payroll Management

Landmark Group; Dubai; Presencial; AED 240.000 - 360.000; Jornada completa

Descripción de la vacante

Landmark Group in Dubai seeks a Manager - Human Resources (Shared Services) to lead the Payroll Management function within the HR Shared Services tower. You will ensure service standards, eliminate errors, and drive escalation-free operations while performing root-cause analyses and implementing long-term improvements.

Expected to oversee HR procedures, review performance trends, and promote automation opportunities within HR technology to enhance efficiency.

Formación

• Bachelor's degree in HR or related field.
• 7+ years of experience in HR/Payroll management.
• KSA HR Operations & Payroll - Working Knowledge (Preferred).

Responsabilidades

• Lead HRSS tower for payroll management services.
• Maintain service standards to eliminate errors, delays & escalations.
• Perform RCA for lapses; identify root causes and implement long-term solutions.
• Ensure HR service procedures are in place and continually evaluated for greater efficiency.
• Conduct service reviews and present performance analyses to drive improvements.
• Drive Continuous Improvement mindset and embed automation opportunities in HR technology.

Conocimientos

HR Operations

Payroll Management

Educación

Bachelor's Degree in HR or related field

Descripción del empleo

Manager - Human Resources (Shared Services) - Payroll Management

Responsibilities

• Lead a tower in HRSS accountable for services in the scope
• Ensure service standards are maintained to eliminate errors, delays & escalations
• Consider lapses as an area of opportunity, perform RCA, identify cause, plan and implement long term solutions.
• Ensure all service procedures are in-place and continually evaluated for greater efficiency.
• Service reviews with team, presenting value-adding analysis of performance, identifying trends and recommending new ideas and solutions to improve operational efficiency.
• Drive Continuous Improvement mind-set and embed the culture in the team:
  • Eliminate non-value added activites.
  • Pro-actively identify and work on HR Technology to progress automation opportunities.

Qualifications

• Bachelors Degree in HR or similar
• 7 years of experience in HR/Payroll Management
• KSA HR Operations & Payroll - Working Knowledge (Preferred)