Manager - Corporate Communications - Jumeriah

Jumeirah; Dubai; On-site; AED 300,000 - 540,000; Full time

Benefits offered by this job

Inclusive work environment

Learning & Development

Internal mobility

Colleague discounts

Healthcare & life insurance

Paid annual leave

Job summary

Jumeirah Group & Corporate invites applications for a Manager - Corporate Communications. The role focuses on developing comprehensive corporate communication strategies aligned with the brand and establishing strong relationships with media, agencies, and key stakeholders.

You will monitor trends, manage crises, track KPIs, and oversee the Group's digital presence across websites, intranet, and social channels. A 6–8 year track record in communications is expected.

Qualifications

• Bachelor's degree in communications or related field.
• 6–8 years of experience in corporate communications.
• Proven media relations and stakeholder engagement ability.
• Crisis communication experience with reputation management.
• Experience managing digital platforms (websites, intranet, social media).

Responsibilities

• Develop and implement corporate communication strategies.
• Build relationships with media, PR agencies, and external stakeholders.
• Assist in crisis communication with rapid messaging.
• Monitor media trends and provide insights to management.
• Track KPI performance and refine strategies.
• Oversee group digital presence across websites, intranet, and social channels.

Skills

Stakeholder management

Media relations

Crisis communication

Digital platforms management

KPIs tracking

Education

Bachelor's degree in communications

Tools

Content management systems (CMS)

Media monitoring tools

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

An exciting opportunity has arisen for a Manager - Corporate Communications to join Jumeirah Group & Corporate.

The main duties and responsibilities of this role include:

• Develop and implement comprehensive corporate communication strategies aligned with the Group's objectives and brand values.
• Build and maintain strong relationships with media representatives, PR agencies, creative agencies, and key external stakeholders to maximize positive brand exposure.
• Assist in crisis communication, delivering prompt and effective messaging to protect and safeguard the Group's reputation.
• Monitor media coverage, industry trends, and competitor activity, providing actionable insights and regular reports to the management team.
• Track and evaluate communication initiatives using KPIs, refining strategies for continuous improvement.
• Oversee the Group's digital presence, ensuring consistent, relevant, and brand-aligned content across websites, intranet, and social media channels.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor's degree in communications, public relations, journalism, marketing, or a related field
• 6 - 8 years' experience in roles that involve crafting and disseminating various types of communication content, such as press releases, articles, speeches, and social media posts.
• Proven track record of cultivating and maintaining positive relationships with internal and external stakeholders, such as business partners, media representatives, and industry contacts.
• Demonstrated ability to handle crisis situations, providing swift and accurate communication while mitigating potential negative impacts on the brand's reputation.
• Experience managing digital platforms, including websites, social media channels, and intranet systems, ensuring consistent and engaging content delivery.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global networkColleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)