Luxury Sales Gallery Experience Coordinator

OMNIYAT; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

OMNIYAT is seeking a Sales Gallery Coordinator in Dubai to oversee daily gallery operations, ensure showroom readiness, and coordinate across sales, hospitality and marketing teams. You will manage visitor scheduling, VIP experiences and CRM updates to deliver seamless luxury journeys.

The ideal candidate has 3–5 years in gallery or customer experience coordination in the GCC, preferably in luxury real estate or hospitality, with a degree in Hospitality or Business Administration.

Qualifications

• Bachelor's degree in Hospitality, Business Administration or related discipline.
• 3–5 years of gallery / customer experience coordination in GCC region, preferably luxury Real Estate / hospitality.

Responsibilities

• Coordinate day-to-day operations of the Omniyat gallery.
• Facilitate readiness of show units, models, AV and gallery presentation.
• Coordinate scheduling of customer visits, viewings and consultant assignments.
• Coordinate hospitality including refreshments, gifting and bespoke touches.
• Facilitate visitor registration, KYC documentation and CRM updates.
• Coordinate with sales consultants on customer journey orchestration.
• Develop gallery activity reports and customer flow analyses.
• Coordinate with marketing on collateral, materials and gallery branding.
• Facilitate VIP visits, events and bespoke gallery experiences.
• Coordinate gallery upkeep with maintenance and operations.
• Implement standard operating procedures for gallery operations.
• Coordinate stock of brochures, gifts, refreshments and consumables.
• Communicate with discretion and confidentiality on customer matters.
• Coordinate health and safety standards in the gallery.
• Coordinate with Sales Gallery Team Leader on continuous improvements.
• Facilitate post-visit follow-ups, satisfaction monitoring and CRM analytics.

Skills

Customer coordination

Hospitality mindset

CRM knowledge

Event coordination

Education

Bachelor's degree

Tools

CRM software

Job description

OMNIYAT is seeking a Sales Gallery Coordinator in Dubai to oversee daily gallery operations, ensure showroom readiness, and coordinate across sales, hospitality and marketing teams. You will manage visitor scheduling, VIP experiences and CRM updates to deliver seamless luxury journeys.

The ideal candidate has 3–5 years in gallery or customer experience coordination in the GCC, preferably in luxury real estate or hospitality, with a degree in Hospitality or Business Administration.