Luxury Restaurant & Bars Manager — Guest Experience Leader

IHG Hotels & Resorts; Dubai; On-site; AED 350,000 - 550,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Extensive training

Job summary

InterContinental Dubai Marina Hotel & Residences is seeking an inspiring Restaurant & Bars Manager to lead daily operations across our restaurants, bars, in-room dining and events. You will elevate guest experiences with luxury service, drive standards, and mentor a high-performing team.

You’ll manage budgets, optimize costs, partner with culinary colleagues, and create memorable dining moments while upholding the brand’s excellence and impeccable attention to detail.

Qualifications

• Proven experience as a Restaurant Manager or senior leadership role in a luxury or lifestyle dining environment.
• Strong commercial acumen with the ability to drive profitability, manage budgets, and achieve business goals.
• Deep knowledge of restaurant and beverage operations, including cocktails, spirits, wines, beers, and current industry trends.
• Excellent communication, relationship-building, and coaching skills.
• Ability to thrive in a fast-paced environment while maintaining exceptional attention to detail and service standards.
• Confidence, composure, and sound decision-making during high-volume operations.

Responsibilities

• Create an atmosphere where every guest feels recognized, valued, and genuinely welcomed.
• Champion service excellence by ensuring every interaction reflects the hotel's luxury standards and brand promise.
• Curate exceptional dining environments and ensure flawless execution of opening, service, and closing procedures while maintaining the highest standards of quality, consistency, and food safety.
• Be highly visible on the floor, engaging with guests, anticipating needs, and turning special occasions into unforgettable moments.
• Foster a culture of accountability, teamwork, continuous learning, and recognition.
• Collaborate closely with culinary, restaurant, bars, and hotel teams to deliver exceptional experiences across all dining outlets and events.
• Lead pre-shift briefings that energize and align teams around service priorities, guest preferences, special events, and business goals.
• Inspire and lead a passionate team in delivering seamless, memorable, and personalized dining experiences.
• Drive commercial success by managing budgets, optimizing costs, maximizing revenue opportunities, and delivering strong financial performance.
• Partner with the bar team to create innovative cocktail menus, seasonal experiences, and engaging beverage promotions that excite guests and drive revenue.

Skills

Restaurant management

Team leadership

Budgeting

Guest service

Communication

Operational excellence

Job description

InterContinental Dubai Marina Hotel & Residences is seeking an inspiring Restaurant & Bars Manager to lead daily operations across our restaurants, bars, in-room dining and events. You will elevate guest experiences with luxury service, drive standards, and mentor a high-performing team.

You’ll manage budgets, optimize costs, partner with culinary colleagues, and create memorable dining moments while upholding the brand’s excellence and impeccable attention to detail.