General Manager – Luxury Resort

Reliant HR Consultancy; Dubai; Sur place; AED 500 000 - 700 000; Plein temps

Résumé du poste

Reliant HR Consultancy is seeking a seasoned General Manager for a luxury resort in Dubai. The role demands extensive UAE luxury hospitality experience, with ownership of Rooms, F&B, Spa/Wellness, and commercial operations.

You will drive revenue, profitability, and guest satisfaction while upholding premium brand standards. The ideal candidate has senior leadership experience, a proven history of managing large teams, and a strong strategic mindset to elevate service delivery in a high-end

Qualifications

• Currently working in the UAE in a luxury hotel/resort environment.
• Indian nationality.
• Experience as General Manager, Hotel Manager, Resident Manager, Director of Operations, Executive Assistant Manager (EAM) or similar senior leadership role.
• Strong luxury hospitality/resort experience.
• Candidates who are ready for their first GM role may also be considered if they have strong operational ownership.
• Strong exposure to Rooms + F&B + Spa/Wellness + commercial operations.
• Proven experience managing large teams and complex resort operations.
• Strong understanding of luxury guest experience and service delivery.
• Strong commercial and financial acumen.
• Resort experience is essential.

Responsabilités

• Oversee the complete day-to-day operations of the luxury resort.
• Drive exceptional guest experience and service standards.
• Lead and manage Rooms Division F B Spa Wellness and other resort operations.
• Take ownership of revenue profitability budgeting forecasting and overall commercial performance.
• Develop and implement strategies to improve occupancy ADR RevPAR guest satisfaction and profitability.
• Lead mentor and develop senior management and operational teams.
• Ensure luxury brand standards and SOPs are consistently maintained.
• Manage VIP guests and build strong relationships with key guests and stakeholders.
• Collaborate with Sales Marketing teams to drive business growth and market positioning.
• Ensure compliance with operational health safety and quality standards.
• Represent the resort professionally with owners partners and external stakeholders.
• Drive a strong culture of service excellence and operational efficiency.

Connaissances

Leadership

Guest service excellence

Operations management

Financial acumen

Team management

Description du poste

Key Responsibilities

• Oversee the complete day-to-day operations of the luxury resort
• Drive exceptional guest experience and service standards
• Lead and manage Rooms Division F B Spa Wellness and other resort operations
• Take ownership of revenue profitability budgeting forecasting and overall commercial performance
• Develop and implement strategies to improve occupancy ADR RevPAR guest satisfaction and profitability
• Lead mentor and develop senior management and operational teams
• Ensure luxury brand standards and SOPs are consistently maintained
• Manage VIP guests and build strong relationships with key guests and stakeholders
• Collaborate with Sales Marketing teams to drive business growth and market positioning
• Ensure compliance with operational health safety and quality standards
• Represent the resort professionally with owners partners and external stakeholders
• Drive a strong culture of service excellence and operational efficiency

Currently working in the UAE in a luxury hotel/resort environment.Indian nationality.Experience as General Manager, Hotel Manager, Resident Manager, Director of Operations, Executive Assistant Manager (EAM) or similar senior leadership role.Strong luxury hospitality/resort experience.Candidates who are ready for their first GM role may also be considered if they have strong operational ownership.Strong exposure to Rooms + F&B + Spa/Wellness + commercial operations.Proven experience managing large teams and complex resort operations.Strong understanding of luxury guest experience and service delivery.Strong commercial and financial acumen.Resort experience is essential.