Luxury Residence Concierge for VIP Residents

Dorchester Hotel Ltd.; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary Package

Complimentary stays with breakfast at sister hotels

50% off at bars and restaurants

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform provided with laundry

Job summary

Dorchester Hotel Ltd. in Dubai is seeking a Residence Concierge to provide a seamless, personalized concierge experience for residents at AVA at Palm Jumeirah. The successful candidate will embody the hotel's values of Passion, Personality, Respect, Working Together, and Creativity while ensuring guests receive the highest standards of service.

This role requires building meaningful relationships, managing multiple requests efficiently, and demonstrating a meticulous eye for detail. You will support various operational teams whilst fostering a culture of care and excellence at Dorchester Collection.

Qualifications

• 1–2 years of experience in a luxury hotel or premium customer service environment.
• Ability to manage multiple requests and deliver excellent service.
• Strong communication skills in English.

Responsibilities

• Deliver a seamless and personalized concierge experience for residents.
• Welcome residents and manage arrivals and departures.
• Support and coordinate with various teams to ensure excellent service.

Skills

Relationship Building

Organizational Skills

Communication

Attention to Detail

Passion for Service

Job description

Dorchester Hotel Ltd. in Dubai is seeking a Residence Concierge to provide a seamless, personalized concierge experience for residents at AVA at Palm Jumeirah. The successful candidate will embody the hotel's values of Passion, Personality, Respect, Working Together, and Creativity while ensuring guests receive the highest standards of service.

This role requires building meaningful relationships, managing multiple requests efficiently, and demonstrating a meticulous eye for detail. You will support various operational teams whilst fostering a culture of care and excellence at Dorchester Collection.