Host -AVA at Palm Jumeirah

Dorchester Hotel Ltd.; Dubai; On-site; AED 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary Package

Complimentary stays with breakfast in sister hotels

50% off at bars and restaurants

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation to and from work

Uniform provided with complimentary laundry

Job summary

Dorchester Hotel Ltd. is seeking a Host for the Front Desk at AVA at Palm Jumeirah, Dubai. In this role, you will welcome residents and create a sense of warmth and care, ensuring high service standards.

Your responsibilities include coordinating visitor flow, maintaining safety and privacy, and supporting service excellence. Ideal candidates have 1–2 years of experience in luxury hospitality and excellent communication skills.

Qualifications

• 1–2 years’ experience in a front-of-house role, door host, or bellman role within a luxury hotel.
• Ability to create positive first impressions.
• Well-organized and adaptable, able to work independently.

Responsibilities

• Welcome residents, family members, and visitors to AVA at Palm Jumeirah.
• Coordinate the smooth flow of visitors, service providers, and contractors.
• Maintain safety and privacy of residents across the property.

Skills

Excellent verbal and written communication skills

Multitasking in a fast-paced environment

Detail-oriented service

Natural warmth and professionalism

Job description

Host (Front Desk) – AVA at Palm Jumeirah, Dubai, UAE

Location

Dubai, United Arab Emirates

Benefits

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all our sister Dorchester Collection hotels
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry

Responsibilities

• You will be responsible for welcoming residents, their family members, and visitors to AVA at Palm Jumeirah, creating an immediate sense of warmth, care, and belonging while ensuring every arrival and departure reflects the refined service standards of Dorchester Collection.
• You’ll also work closely with the Doorman and Concierge teams to ensure all resident requests are met seamlessly, coordinating driveway access, directing service providers appropriately, and maintaining clear, open communication to deliver a consistent and effortless resident experience.
• Maintain a watchful and attentive presence across all entrance points, common areas, and the surrounding residential environment, ensuring the safety and privacy of our residents.
• Coordinate the smooth flow of visitors, service providers and contractors through the property, ensuring all access is appropriately managed and communicated to the relevant teams.
• Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Host, you’ll have the opportunity to bring these values to life, actively contributing to the Dorchester Collection “We Care” philosophy and delivering thoughtful, intuitive service at every touchpoint.
• This is a high‑energy, front‑of‑house role requiring you to remain present, attentive, and impeccably presented throughout the shift, including standing for extended periods and working across both indoor and outdoor areas.
• You will ensure effective shift handovers, maintain full knowledge of residence policies, procedures, and facilities, and demonstrate flexibility by supporting both day and night shifts as operational needs require.

Qualifications

• You’ll bring your natural warmth, professionalism, and passion for luxury service to the role and the Residences team.
• You have a talent for creating positive first impressions, multitasking in a fast‑paced environment, and delivering consistent, detail‑oriented service with confidence and empathy.
• You bring 1–2 years’ experience in a front‑of‑the house role, door host or bellman role within a luxury hotel, branded residences environment.
• Communication is what keeps our teams connected. You have excellent verbal and written communication skills, work collaboratively across departments, and contribute positively to a culture of teamwork and mutual respect.
• You are well‑organized, adaptable, and service‑driven, able to work independently with minimal supervision while supporting the wider team.

Reference

2026-6213