Luxury Pool & Wellness Recreation Attendant

Sofitel; United Arab Emirates; On-site; AED 36,000 - 60,000; Full time

Job summary

Sofitel Dubai The Palm is seeking a Recreation Attendant to provide warm, personalized service to guests using the facilities, particularly around the pool and wellness areas.

Responsibilities include assisting guests, maintaining poolside cleanliness, upselling wellness offerings, and upholding safety procedures in a luxury, fast-paced environment. Flexibility to work weekends and holidays is required.

Qualifications

• At least one year's experience as a recreation attendant.
• Exceptional customer service skills.
• Basic knowledge of recreational equipment and facilities.
• Ability to work flexible hours, including weekends and holidays.
• Basic knowledge of first aid and emergency response procedure.
• Be available to carry out any assignment as delegated by department manager.

Responsibilities

• Actively engage with guests and assist in all guests needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.
• Pick up and remove used towels and debris from the pool deck areas throughout the day.
• Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
• Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
• Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
• Be well versed in hotel fire & life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.

Skills

Customer service

Recreation experience

Recreational facilities

First aid knowledge

Flexible hours

Job description

Sofitel Dubai The Palm is seeking a Recreation Attendant to provide warm, personalized service to guests using the facilities, particularly around the pool and wellness areas.

Responsibilities include assisting guests, maintaining poolside cleanliness, upselling wellness offerings, and upholding safety procedures in a luxury, fast-paced environment. Flexibility to work weekends and holidays is required.