Luxury Pool & Recreation Concierge

Accor; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sofitel Dubai The Palm, part of Accor, seeks a Recreation Attendant to deliver warm, personalized service to guests across pool and wellness facilities. You will manage towel and cabana setup, maintain pool area cleanliness, and promote wellness offerings in a luxury, fast-paced environment.

The role requires guest-focused service, flexibility to work weekends/holidays, and knowledge of basic first aid. Join a five-star beachfront resort on Palm Jumeirah.

Qualifications

• At least one year of experience as a recreation attendant.
• Exceptional customer service skills.
• Basic knowledge of recreational equipment and facilities.
• Ability to work flexible hours, including weekends and holidays.
• Basic knowledge of first aid and emergency response procedure.
• Available to carry out any assignment as delegated by department manager.

Responsibilities

• Actively engage with guests and assist with all guest needs (towels, lounge supplies, cabana setup).
• Clean and maintain pool deck areas; remove used towels and debris.
• Provide warm, personal and detailed service in a luxury, fast-paced environment.
• Ensure a positive first impression of the pool through cleanliness and ambiance control.
• Maintain knowledge of wellness & recreation services, activities, amenities, and hotel services.

Skills

Customer service

Flexibility

First aid basics

Emergency response

Job description

Sofitel Dubai The Palm, part of Accor, seeks a Recreation Attendant to deliver warm, personalized service to guests across pool and wellness facilities. You will manage towel and cabana setup, maintain pool area cleanliness, and promote wellness offerings in a luxury, fast-paced environment.

The role requires guest-focused service, flexibility to work weekends/holidays, and knowledge of basic first aid. Join a five-star beachfront resort on Palm Jumeirah.