Luxury In-Room Dining Concierge

RAFFLES; Dubai; On-site; AED 50,000 - 73,000; Full time

Benefits offered by this job

Complimentary upgrades

Discounted stays across Fairmont & Rff

Dining and wellness discounts

Job summary

Raffles Dubai is seeking an In Room Dining Server to join our luxury F&B team. You will work with colleagues to deliver exceptional in-room dining experiences, ensuring accurate orders, dietary requirements, and high standards of presentation.

Role requires 2+ years in F&B, excellent English, and a polished professional image. Collaboration with outlets and departments is essential to meet service goals and guest expectations.

Qualifications

• Minimum of 2 years experience within Food & Beverage.
• Experience in 5* luxury hospitality or equivalent understanding of the job role.
• Strong reading, writing and oral proficiency in the English language.
• A second foreign language is a plus.

Responsibilities

• Uphold grooming, punctuality and professional conduct.
• Maintain knowledge of the menu, ingredients, preparation methods, and dietary requirements to provide accurate information and recommendations.
• Record and confirm guest orders, clarify special requests, and communicate dietary requirements to the kitchen.
• Deliver orders to guest rooms with correct setup and presentation following standards.
• Coordinate with Culinary, Front Office, Housekeeping and other departments to ensure seamless IRD operations.
• Handle guest feedback professionally and escalate issues as needed.

Skills

Guest-focused

Interpersonal skills

Communication skills

Grooming & presentation

Education

Hospitality studies (preferable)

Tools

Opera

Job description

Raffles Dubai is seeking an In Room Dining Server to join our luxury F&B team. You will work with colleagues to deliver exceptional in-room dining experiences, ensuring accurate orders, dietary requirements, and high standards of presentation.

Role requires 2+ years in F&B, excellent English, and a polished professional image. Collaboration with outlets and departments is essential to meet service goals and guest expectations.